Jensen Lee, Itil® Email & Phone Number

Penang, Malaysia

💻 Global IT InfrastructureResponsible for Global IT infrastructure, dealing with the following day-to-day operational tasks:👉🏽 Servers Provision & decommission in Hyper-V, VMware, Microsoft Azure and AWS platform👉🏽 OS: Windows Server 2008 R2, 2012 and 2016 & CentOS👉🏽 Handling patching remediation (System Center Configuration Manager)👉🏽 Managing Arcserve ASBU/UDP and Nasuni Backup operation/Restoration👉🏽 Managing files, folder and server access to users… Show more 💻 Global IT InfrastructureResponsible for Global IT infrastructure, dealing with the following day-to-day operational tasks:👉🏽 Servers Provision & decommission in Hyper-V, VMware, Microsoft Azure and AWS platform👉🏽 OS: Windows Server 2008 R2, 2012 and 2016 & CentOS👉🏽 Handling patching remediation (System Center Configuration Manager)👉🏽 Managing Arcserve ASBU/UDP and Nasuni Backup operation/Restoration👉🏽 Managing files, folder and server access to users globally👉🏽 Involved in server upgrade projects - New Jabil site/ Upgrading servers' NIC👉🏽 Coordinating server decommission Change as Service lead👉🏽 Coordinating DHCP services related tasks as Service lead👉🏽 Lead global DHCP server migrations - OS upgrade/ DHCP service migration👉🏽 Coordinating Backup services related tasks as Service Lead📚Training/ Certification from Jabil:👉🏽 Attended Microsoft course 70-740 - Installation, Storage & Compute w/ Windows Server 2016👉🏽 Attended technical training - RH124 Red Hat Enterprise Linux System Administration I👉🏽 Attended USM Data Science Certificate Program👉🏽 Attended 6F87G - IBM Sterling B2B Integrator Fundamentals certification training👉🏽 Attended ITIL V3 Foundation certification training👉🏽 Completed Lean Six Sigma (Bronze certified) training👉🏽 Attended the training - Handling Crucial Conversation Show less

Penang, Malaysia

📨 Electronic Data Interchange (EDI)👉🏽 Involved in EDI enablement project with Jabil suppliers to establish EDI connections. 👉🏽 Setting up the connection, perform testing on EDI files transmissions.⚙ OPERATION SUPPORT👉🏽 Perform the day-to-day operational activities to minimizes interruption in systems.👉🏽 Support Electronic Data Interchange (EDI) application systems.👉🏽 Work closely with Global business and SAP team for issues resolution.👉🏽 Monitors… Show more 📨 Electronic Data Interchange (EDI)👉🏽 Involved in EDI enablement project with Jabil suppliers to establish EDI connections. 👉🏽 Setting up the connection, perform testing on EDI files transmissions.⚙ OPERATION SUPPORT👉🏽 Perform the day-to-day operational activities to minimizes interruption in systems.👉🏽 Support Electronic Data Interchange (EDI) application systems.👉🏽 Work closely with Global business and SAP team for issues resolution.👉🏽 Monitors service interruption and restore failed IT Service as quickly as possible.👉🏽 Analyze the processes of several system including SAP to help troubleshooting.👉🏽 Understanding trading partner's IT business processes for effective transactions.👉🏽 Involved in supporting IBM Sterling Integrator, Axway Gateway Interchange and SAP Concur.📊 DATA ANALYST👉🏽 Data analysis using IBM Watson to come out with conclusions for better business strategy planning.👉🏽 Presents finding and data to team to improve strategies and operations.👉🏽 Proposed solutions to improve system efficiency.👉🏽 Develop new reports in collaboration with team members.👉🏽 Actively participated in planning and development of the workflow design and procedures Show less

Penang, Malaysia

Business Analyst AssistantHolds the role as tester in a several projects which include Creating Visual Dashboard for company CIO, OT Reporting Tools for Data Analysis and SAP System Upgrade. Being able to join the team in the project, I have learned to prepare test plans, perform testing with test scripts, prepare functional specifications document, practicing Scrum as the project methodology, the ways to deal with people of all levels and also business processes. On top of… Show more Business Analyst AssistantHolds the role as tester in a several projects which include Creating Visual Dashboard for company CIO, OT Reporting Tools for Data Analysis and SAP System Upgrade. Being able to join the team in the project, I have learned to prepare test plans, perform testing with test scripts, prepare functional specifications document, practicing Scrum as the project methodology, the ways to deal with people of all levels and also business processes. On top of that, learning all sort of technologies used in the company, gives me a higher exposure on all different kind of software to be used in different areas such as Finance, Sales and Distribution, Development, and etc.. It also gives me a better understanding on the overall business processes in the company. Show less

Providing freelance services to build PHP-based web application and websites for customers.

Penang, Malaysia

INSEP Enterprise Resource Planning (ERP-SAP) IT-117-B (B7/2015)C_TERP10_66 SAP Certified Associate - Business Process Integration with SAP ERP 6.0 EhP6➤ Soft Skills👉🏽 Change Management (Mr Johnny Michael Tan)👉🏽 Communication & Presentation SKills (Ms Annie Yew/ Trissets Consultancy)👉🏽 Project Management Fundamental (Ir. Dr. Mui Kai Yin) Visit http://www.pmo.asia/👉🏽 8D-Methodology (Ms Lee Mee Lin)👉🏽 Business English (Ms Annie Yew)👉🏽 Technical… Show more INSEP Enterprise Resource Planning (ERP-SAP) IT-117-B (B7/2015)C_TERP10_66 SAP Certified Associate - Business Process Integration with SAP ERP 6.0 EhP6➤ Soft Skills👉🏽 Change Management (Mr Johnny Michael Tan)👉🏽 Communication & Presentation SKills (Ms Annie Yew/ Trissets Consultancy)👉🏽 Project Management Fundamental (Ir. Dr. Mui Kai Yin) Visit http://www.pmo.asia/👉🏽 8D-Methodology (Ms Lee Mee Lin)👉🏽 Business English (Ms Annie Yew)👉🏽 Technical Report Writing (Ms Jenny Lim)👉🏽 Analytical & Critical Thinking (Mr Michael Lim)👉🏽 Teambuilding & Positive Work Attitude (Mr Michael Lim)➤ Technical Skills/ SAP ERP (SAP Provider - ABeam Consulting (Mr Kiang))👉🏽 SAP IDES Data Set👉🏽 SAP System’s Architecture👉🏽 Navigation, ERP Basics, SAP Netweaver👉🏽 Strategic Enterprise Management👉🏽 Enterprise Asset Management 👉🏽 Inventory & Warehouse Management👉🏽 Program and Project Management👉🏽 Human Capital Management 👉🏽 Sales & Distribution (SD)👉🏽 Material Management (MM)👉🏽 Finance Accounting (FI) 👉🏽 Controlling (CO) Show less

Helped designing some marketing visual elements for the application's website, online advertising media and for printed media such as flyers and posters using Adobe Photoshop. LetsBroad is a start-up application that is developed by a few fellows of young entrepreneurs from Singapore.

Ipoh

Involved in pair-programming to develop web-based systems, and websites. Fixing bugs in modules and test the interactivity between functions and classes, creating websites and establishment of connection to the server and database with several collaborative programming languages such as JavaScript, PHP, HTML5, CSS3 and MySQL.

Perak, Malaysia

As a class representative during my foundation studies. I enjoyed learning things from lecturers and also meeting new people from different courses.

Bachelor Of Computer Science - (Hons), Computer Science Cgpa: 3.02, Merit/ Second Class Upper

Activities and Societies: Computer Science Participated in Microsoft Imagine Cup 2015 , dealing with Windows mobile's platform. Also, I.

Foundation In Science (Physics Stream), Foundation In Science (Physics), 3.44

Being a student of foundation of science with Physics majors, it taught me a lot of interesting thing about life; How things work and what.