Joanna Jensen Email & Phone Number

Seattle, WA, US

• Content editing and developmental editing of fiction and nonfiction as well as proofreading, ghostwriting and research
• Writing about current events, arts and culture
• Edited 14 published novels to date
• Often reviewing multiple projects in a concurrent timeline while ensuring continuous quality, demonstrating an ability to manage competing priorities
• Detail-oriented and highly organized with good time-management skills, demonstrating experience working efficiently to meet deadlines
• Highly proficient in Microsoft Word, Outlook, Adobe Acrobat Pro and PowerPoint; excellent knowledge of Excel and Photoshop; types 62 WPM; 10-key by touch

• Creating product descriptions for online sales; writing concise, informative and attractive blurbs while adhering to guidelines and strict fast-paced deadlines

Greater Seattle Area

• Greeting guests in a friendly and respectful manner; providing visitor information and responding thoroughly to questions with detail and insight; sales of parking permits, offering alternative options when sales.
• Extensive knowledge and understanding of grounds and buildings, policies and procedures
• Navigating computer system; correct processing of payment, including cash handling
• Using maps and handouts to assist the customer; giving accurate and simple directions
• Designing, writing and distributing content for a departmental bi-monthly e-newsletter using MailChimp
• Parking enforcement—checking for valid parking permits, writing citations and proceeding with impounds as needed, ensuring compliance with policies

Renton, WA

• Sales of wine and chocolate; shared knowledge and enthusiasm for product with customers
• Table service of food and drink
• Walked guests through a chocolate- and wine-pairing experience
• Made espresso drinks to order
• Represented and promoted company through outside events; engaged guests in conversation and provided samples of wine and chocolate to pique their interest
• Continuously curated information and experience of product to become more masterful in recommendations

• Proactively sought out projects and discussed parameters with the author and team
• Built relationships and developed rapport with the author and team, maximizing communication skills and collaboration experience
• Continuous partnership with an author on 5+ novels to date
• Completed ten titles: * Left to Chance by C.D. Taylor * Out from Under: Pea Pod Girls’ Investigations by Melanie Donithan, Dee Middleton-Taylor and Suzanne Curry * Trigger by Jill Meengs * Shades of Blue by Dana Tanaro.

• Managed guest interactions across an average of nine tables while delivering a quality dining experience and attentive customer service; demonstrated stellar interpersonal skills
• Ability to manage multiple tasks in a fast-paced environment; proactive team involvement and support to increase effective service
• Maintained a professional attitude in an often-chaotic environment and high-pressure situations; competent with guest challenges
• Increased responsibility from server to closer to bartender; trained and mentored new hires
• Demonstrated experience working with diverse populations

Remote

• Edited product descriptions for online marketing
• Ensured accuracy, voice and style guidelines were followed and the minimum word count was met
• Communicated feedback and made corrections within very tight deadlines

• Played an instrumental role in the launch of an online newsletter within a division of the Interdisciplinary Arts and Sciences department by producing, editing and organizing web content
• Recruited and assigned writers and contributors; established timelines for work to be completed and maintained a leadership role as the contact person
• Final eyes on each article prior to submission to the editor-in-chief; rewrote decks for effectiveness and delivered materials quickly to meet a fast-paced schedule of deadlines
• Wrote and published news stories and profiles; featured the work of faculty, students and alumni; conducted interviews and contributed three articles to the newsletter

University Of Washington Tacoma

• Edited 10-12 stories per week for the Arts & Entertainment, News and Opinion sections for grammatical correctness, flow and readability
• Fact-checked for accuracy, consistency and credibility, adhering to established style guidelines
• Established position of second read-through to provide final editorial approval and ensure an error-free publication

Tacoma, WA

• Russian Journalism Exchange Program—A collaborative effort between UWT students and international Russian students from Moscow State University to research, write, format, edit and publish our own 20-page magazine
• Contributed two culturally-based articles; active involvement in editing process
• Coordinated relationship with publisher and executed distribution
• Demonstrated exceptional attention to detail and editing skills on final draft of magazine

Bachelor'S Degree, Communications/ Minor In Business Administration, Gpa 3.43; Dean’S List Honoree, 3 Quarters

Activities and Societies: Copy Editor for campus newspaper

Associate'S Degree, Liberal Arts And Sciences