Learning Management System (LMS) Consultant for over 110,000 Global Users and 500 Training Administrators.• Provide consulting services to align LMS functionalities with specific business needs for solutions for compliance, safety, and personal development training. • Meet weekly with the vendor to ensure resolution of system issues, make recommendations for enhancements, and review future software releases.• Manage the quarterly releases for a Software as a Service (SaaS) Learning Module. Review, test, and advise on system releases to determine risk or benefit prior to release. • Create and manage business processes for the US and Manila support team to ensure consistency in managing customer requests and modifications to the LMS.

Subject matter expert and LMS Consultant on a multi-year, $20M Learning Management System project deployed to 110,000 Global Users.• Project team member and key point of contact for the LMS project team. Consulted on system functionality and a key decision maker for the configuration of the Software as a Service (SaaS) implementation.• Utilized creative thinking to create business process flows and scripts to validate defined role permissions and business requirements for system configuration.• Supported 250 Users and Administrators during Trial Run to validate configuration and new support model which increased user adoption and ensured deployment success.• Consulted with the data migration team on the system functionality and resource fields of the LMS to create mapping rules, identify gaps and made recommendations for fields without an equivalent in the new LMS.• Analyzed over 15 years of data in the LMS to determine current state of learning resources. Facilitated customer engagements to assisted business units in validating and identifying resources no longer valid. Reduced the number of inactive resources by approximately 10,000 courses, increasing data integrity in the new LMS.

Managed the vendor relationship for Chevron’s Learning Management System supporting 110,000 Global Users. Scheduled and managed the LMS upgrades and maintenance builds. Facilitated quarterly LMS Champion and Administrator Network meetings.

Provided support for Chevron’s New Employee program using my attention to detail and organization skills. Assisted in the redesign of the global workshop. Prepared and presented new hire metrics for the New Employee Community of Practice quarterly meetings.

Provided support to the Channel Re-seller, and Western Business Unit Organizations. Tracked monthly sales and created reports to obtain the sales force product line sell-thru dollars. Coordinated of all aspects of the service organization resource tracking to optimize the deployment and utilization of 100 consultants.