Patient Services Specialist And Technician
CurrentWas a patient advocate while communication with patients through email, phone, and in person Greeted new and existing patients as they arrived, registered new patients, and provided detailed information about what to expect during their visitScheduled appointments over the phone and in personCollected co-payments from patients, managed payer approvals and conducted insurance verifications Responded to requests from patients, providers, and coworkersPrepared hot and cold packs, preparing tables by cleaning and chaning the pillow cases, supervising patients during their exercises, gathering equipment for the PTs and PTAs