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Jen S. personal email
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I like making things better - I'm passionate about creating, evaluating, and enhancing operational processes that result in an improved user experience.
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Volunteer + Foster Program CoordinatorMichelson Found Animals Foundation, Inc. Aug 2018 - Dec 2021Greater Los Angeles Area• Managed 4 high-volume inboxes while coordinating administrative elements, volunteer schedules, and recruitment/training/retention efforts• Led 10+ training sessions per month for volunteers and community service groups• Developed a turn-key database audit to effectively manage ~12,000 volunteer profiles, leading to a 14% increase in monthly volunteer hours• Identified & implemented solutions to improve the overall program experience; received positive feedback from 97% of surveyed users• Achieved the Points of Light Service Enterprise Certification -
Administrative SpecialistBest Friends Animal Society Mar 2018 - Aug 2018Greater Los Angeles Area• Maintained multiple budgets related to the operation of the NKLA Pet Adoption Center• Oversaw the inventory and operations of the NKLA Retail Boutique• Calculated and processed monthly payout reports for all Best Friends coalition partners -
Adoption SpecialistBest Friends Animal Society Jun 2017 - Mar 2018Greater Los Angeles Area• Counseled cat and dog adopters through the selection, introduction, & adoption process; sent 400+ shelter animals to their forever homes!• Acted as a liaison for 14 shelter partners; provided an on-site point of contact to resolve time-sensitive concerns• Input, organized, and maintained medical/behavioral records of shelter animals
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Customer Care AssociateDogvacay Oct 2016 - Jun 2017Greater Los Angeles Area• Provided personalized solutions via phone and email for 75+ app users per day• Maintained a customer satisfaction score of 98% through the duration of employment • Assisted management with weekly administrative tasks and reporting -
Account ExecutiveKtvi Fox 2 Apr 2014 - Apr 2016Greater St. Louis Area• Generated new advertiser business for KTVI - FOX 2 and digital subsidiaries • Developed effective cross-platform advertising strategies for national agencies and local advertisers• Collaborated with Production to oversee and approve creative elements of campaigns -
Assistant ManagerThe Tan Company Feb 2005 - Apr 2014Greater St. Louis Area• Built and maintained client relationships while educating about products/services • Remained in the top 5 sales consultants nationwide; completed 2013 with $80,000 in sales• Calculated and monitored monthly sales goals of the store and 10 individual employees• Received the 2013 Employee of the Year award
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Marketing And Events InternAlive Magazine 2012 - 2013Greater St. Louis Area• Created and executed social media campaigns for magazine events, contests and promotions• Responsible for a weekly email marketing campaign to all ALIVE subscribers• Maintained positive relationships with sponsors, partners, and clients
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Intern To Operations SpecialistMardi Gras Inc 2011 - 2012Greater St. Louis Area• Assisted with the planning & execution of large-scale outdoor events in the Saint Louis area• Resolved on-site issues leading up to and during each event
Jen S. Education Details
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Communications
Frequently Asked Questions about Jen S.
What is Jen S.'s role at the current company?
Jen S.'s current role is Volunteer + Foster Program Coordinator.
What is Jen S.'s email address?
Jen S.'s email address is je****@****now.com
What is Jen S.'s direct phone number?
Jen S.'s direct phone number is +131062*****
What schools did Jen S. attend?
Jen S. attended University Of Missouri-Columbia.
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