Jen Spencer, Mba,Ms,Fip is a COO/CIO/CPSO Executive at NRC Health. Colleagues describe them as "Jen helped our organization prepare for its ISO 27001 certification. She made the process very painless. As a non-IT security person with little security experience, Jen presented the information and requirements that made them very easy to understand and follow. When the official audit was done, all went seamlessly due to Jen's work. The value Jen added to the process made her use the best investment we have made all year." and "Jen has strong leadership and communication skills. She sees the big picture as a critical and strategic thinker. Jen is able to lead any group of folks and achieve success - folks that directly report to her, a team of her peers, or a group with no reporting relationship such as a project team. I believe Jen’s strongest talent is her leadership skills. She develops loyalty and commitment in others by articulating a vision of the future, displaying self-confidence, and demonstrating conviction while communicating high expectations and setting an example by her own behavior. Jen sets clear and challenging goals for her teams and remains available for consultation to ensure achievement. She ensures work remains focused on corporate goals and positive outcomes. Jen is a role model who demonstrates honesty, integrity, and respect for others”."