Jens Svanäng Henriksson Email & Phone Number

Gothenburg, Se

Göteborg, Västra Götalands Län, Sverige

Hjortviken Country Club is a unique resort created by ESS Group, which also operates Ystad Saltsjöbad, Hotel Pigalle, Jacy’z, Ellery Beach House, and Falkenberg Strandbad and more. We offer a country club and resort experience with a 1,700 square meter pool club, two restaurants, four bars, a hidden nightclub, sports club, paddle courts, and 10 meeting rooms, all surrounded by nature and a lake.As Hotel Manager, I lead and inspire our team to ensure a memorable guest experience. During… Show more Hjortviken Country Club is a unique resort created by ESS Group, which also operates Ystad Saltsjöbad, Hotel Pigalle, Jacy’z, Ellery Beach House, and Falkenberg Strandbad and more. We offer a country club and resort experience with a 1,700 square meter pool club, two restaurants, four bars, a hidden nightclub, sports club, paddle courts, and 10 meeting rooms, all surrounded by nature and a lake.As Hotel Manager, I lead and inspire our team to ensure a memorable guest experience. During the pre-opening phase, my tasks include recruiting and training staff, setting up operations, and collaborating with commercial and F&B to build our brand. Once open, I will oversee daily operations, manage budgets, and continuously improve our services. My vision is to make Hjortviken Country Club the premier countryside destination in Sweden, focusing on quality, innovation, and sustainability. Hjortviken is my passion, where I strive for exceptional hospitality. Welcome to the club! Show less

Gothenburg, Vastra Gotaland County, Sweden

Jacy'z consists of 233 rooms divided into two different hotel concepts and is just like ESS Group - "a house of brands". We have several strong restaurant concepts in the house along with four bars, a state of the art meeting facilities, roof terrace, our own cinema, music stage and of course, a pool club 110 meters up in the air.

London, England, Storbritannien Och Nordirland

• Led the Soho Support Bedrooms team across 14 houses, ensuring SOPs were followed and training teams for maximum revenue opportunities.• Managed the successful openings of Soho House Paris, Rome, and Tel Aviv, integrating Amsterdam and Berlin into a centralized reservations system.• Collaborated with the global head of revenue to optimize revenue through group bookings, rate adjustments, and daily pick-up reports.

London, Storbritannien

Oversaw hotel operations and day-to-day activities in the Hotel reception, Housekeeping, Nights and Banking. Tronc master and managed payroll for the 250 employees at White City House.

London, Storbritannien

White City House has three floors of club space with 45 bedrooms, a 22,000 sq ft gym, an indoor pool and an outdoor pool in the former BBC headquarters in West London.The hotel has 45 bedrooms ranging from tiny to medium, inspired by a mid 60s design.

Berlin, Tyskland

In-depth training in front office operations, as a part of the Shadow Mangement period of the Soho House Graduate Management Programme.

London, Storbritannien

Tailored training schedules within all the departments in the rooms division at Soho House & Co. Soho House & Co is a collection of private members' clubs and restaurants, catering to those in the film, media, fashion and creative industries.

Göteborg, Sverige

Working at the front desk at Pigalle was quite unique. Besides doing traditional front desk work, one of my main responsibilities was to quench the guests' hunger and thirst, since the reception doubles as a bar. Award-winning Boutique Hotel in Gothenburg, inspired by the sinful Paris of the early 1900’s.

Ystad, Sverige

Front Desk AgentHoliday work June to September 2015 and December 2015.My responsibility as a front desk agent was to provide the best possible service to our guests. Assisting guests during the check-in and check-out procedure, made room reservations, handled the phones and helped to arrange transport.First Impression ManagerHoliday work June to September 2014 and December 2014.The position combined responsibility for the porter and bellhop duties and back-up for every… Show more Front Desk AgentHoliday work June to September 2015 and December 2015.My responsibility as a front desk agent was to provide the best possible service to our guests. Assisting guests during the check-in and check-out procedure, made room reservations, handled the phones and helped to arrange transport.First Impression ManagerHoliday work June to September 2014 and December 2014.The position combined responsibility for the porter and bellhop duties and back-up for every department in the hotel, with the mission to best serve the customers. Based in Front Desk reporting to Front Desk Manager. Award-winning Spa hotel with 140-bedroom, situated by the beach in Ystad, Sweden. Show less

Ystad, Sverige

Systembolaget's product range is one of the most comprehensive in the world. My responsibilities included beverage and food recommendations, opening and closing procedures and cashier work. Holiday job May to September from 2009 to 2015.

London

Rotational internship at Belgraves, a 5* Hotel in Belgravia with 85 rooms, as a part of my education. The internship gave me the opportunity to get an insight in every department of the hotel, focusing on Front of House.

Le Bez, Serre Chevalier, France

My responsibilities included bartending and barista, waiting tables, hosting breakfast and housekeeping, with as much customer interaction as possible.A 20-bedroom family owned hotel with a bar, a 70-seater restaurant and three separate apartments, all situated in the heart of the ski resort.

Serre Chevalier

Bar Manager at Langley's Hotel La Vielle Ferme in Serre Chevalier, in the French Alps. As Bar manager I managed a small team of bartenders and was also in charge of planning events, purchasing goods and scheduling. Reported directly to the Hotel Manager. Langley is one of the larger tour operators in Scandinavia, who offers active holidays in the French Alps, Corsica, Crete, and Guadeloupe.