Jens Ubbe Rasmussen Email & Phone Number

København, Hovedstaden, Danmark

Delivery & Implementation, Business Development

Copenhagen, Stockholm, Oslo

Leading Change Management efforts for strategic business development programmes across Scandinavia (+3000 employees)Key achievements:- Optimising benefit relation through structured and proactive change management approach with a strong focus on sustainable change through reinforcement- Reducing change resistance and change fatigue through building clear and visible sponsorship, leader coaching and proactive resistance management

Copenhagen, Stockholm, Oslo

Leading the integration of Payroll Coordination and HR Shared Services Centre. Management of outsourcing agreement with external payroll provider.Key achievements: - Continued improvement of efficiency, process simplicity and quality from a customer centric perspective - Ensured that all required reconciliations, controls, and regulatory requirements are adhered to - Implemented and improved problem solving processes and annual cycle for major projects, change orders and… Show more Leading the integration of Payroll Coordination and HR Shared Services Centre. Management of outsourcing agreement with external payroll provider.Key achievements: - Continued improvement of efficiency, process simplicity and quality from a customer centric perspective - Ensured that all required reconciliations, controls, and regulatory requirements are adhered to - Implemented and improved problem solving processes and annual cycle for major projects, change orders and other important initiatives at payroll provider Show less

Copenhagen, Stockholm, Oslo

Implementing and leading a new HR Shared Services Centre supporting RSA Scandinavia across Denmark, Sweden and Norway. Focus on building new team with strong customer centric service approach through transparent goal setting and strategy.Key achievements:- Developing and implementing and two key IT systems and automation of the contract process and the on boarding process leading to enhancing operational efficiency- Implementing Lean in key e2e processes, implementing governance… Show more Implementing and leading a new HR Shared Services Centre supporting RSA Scandinavia across Denmark, Sweden and Norway. Focus on building new team with strong customer centric service approach through transparent goal setting and strategy.Key achievements:- Developing and implementing and two key IT systems and automation of the contract process and the on boarding process leading to enhancing operational efficiency- Implementing Lean in key e2e processes, implementing governance structure for continued process improvement and definition of KPIs - Improved customer and employee satisfaction Show less

Copenhagen, Stockholm, Oslo

Implementing and leading a new Change Management centre of excellence supporting the implementation of a new insurance system for Policy & Claims.Key achievements:- Building new team incl. recruiting, strategy and goal setting- Planning and execution of Change Management strategy and training strategy- Implementing ADKAR in management teams and monitoring of commitment level- Creating training concepts and training material and training of trainers, super users and end… Show more Implementing and leading a new Change Management centre of excellence supporting the implementation of a new insurance system for Policy & Claims.Key achievements:- Building new team incl. recruiting, strategy and goal setting- Planning and execution of Change Management strategy and training strategy- Implementing ADKAR in management teams and monitoring of commitment level- Creating training concepts and training material and training of trainers, super users and end users Show less

Copenhagen, Stockholm, Oslo

Implementing Lean in key processes in Operations. Key achievements:- Implementing LEAN in IT Development and Commercial Claims- Implementing governance for continued process improvements incl. KAISEN meetings and sustained improvement catalogue- Improved process effectiveness, efficiency and customer centricity in both areas

Copenhagen Area, Denmark

Senior Consultant with key account responsibility. Customer centric process improving based on loyalty and market surveys. Key accounts: Air Greenland, GN ReSound, Europæiske Rejseforsikring, SCA Hygiene Products, Sonofon, Post Danmark & Euro Alarm.Key achievements:- Improved SOM and SOW - Proactive customer retention

Denmark & Holland

Building new Sales back office.Key achievements:- Targeted support of sales management- Improving MI and reporting - Optimising the tender process and handling of Key Accounts in relation to cross and up selling

Denmark, Sweden & Holland

Implementing strategic business development projects within Sales and Marketing division Europe. Key achievements: - Implementing Oracle CRM Module: System configuration, training of managers and sales reps, stakeholder management and communication- Implementing customer loyalty based proactive customer retention programme and process optimisation

Copenhagen Area, Denmark

Member of Professor Majken Schultz's research team. Research within corporate branding, organisational development and value based management.

Tunesia, Portugal, Italy & Thailand

Responsible for staff, training, accounting, sales and customer service

Paris, France

Responsible for staff, training, accounting, sales and customer service

Cand Merc Dcm, Change Management, Business Development And Strategy, (9,4)

Certificat De Langue Francaise

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