Jennifer Terry, Cptd Email & Phone Number

Jacksonville, Florida

Jacksonville, Florida

Jacksonville, Florida

• Developed engaging and creative training materials for Sales and Operations staff including regulatory, procedural, new hire systems and skill enhancement training. Worked closely with business partners to meet.
• Created and trained all core curriculum courses and trained other team members to train to the same standard.
• Modified existing training to create an active learning environment for complicated subjects. Using the Visual, Auditory and Kinetic methods to engage diverse learning styles.
• Increased efficiency by learning system workarounds and IT issues to climate the need for support personal in large new hire simulation classes.
• Worked with change management project managers to scope and training impacts.
• Proactive in learning new technology and efficient ways to increase learning- Camtasia, Captivate and Articulate and leveraging the Learning Management system to manage resources.

• Led a training team that compassionately trained and mentored staff to help them improve skill sets and productivity. Worked directly with business partners to problem solve solutions to deliver the best options for.
• Developed Dynamic training programs by creating new training materials to engage staff and teach them new compliance regulations as they are implemented.Jennifer Terry jennifercouch@mac.com Page Two
• Increased staff efficiency by developing and implementing a standard underwriting procedure for all staff to follow to deliver a high-quality product that is consistent across clients.
• Fostered a learning environment by encouraging continuing education. I created a program where staff is mentored and cross trained as production allows to further their knowledge.
• Awarded 2 winners circle awards for best project (Quality Control program) and Jacksonville office readiness award. Also received a core value award for demonstrating Passion in my work. Always received a very high.

Jacksonville, Florida

Learned and trained due diligence forensic reviews, credit and compliance as well. Also developed a curriculum to teach interactive servicing reviews to offshore team members.

Farm Credit is the industry leader in rural financing. They are offer home loans, land loans and farm loans.As a loan officer for Farm Credit I am responsible for marketing Farm Credit in my territory. I have developed and implemented a successful marketing plan to reach our target audience. I also organize and lead my lending team to maximum productivity.

Process secondary market and in-house loans from application to closing.Manage Construction loans according to policy.Maintain a high level of customer service.Resource for Loan officers assisting with Pricing and Product information.

Taught in a magnet program, Agribuisness and Vet. Assisting. Advised Jr. FFA chapter and coached state qualifying teams.

Master'S Degree, Organizational Performance And Workplace Learning

Bachelor Of Science - Bs, Animal Sciences