Jen Tetschner (Martinez) Email and Phone Number
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Jen Tetschner (Martinez) is a Senior Product Manager | B2B & B2C Apps | User Advocate | Dot-Connector at Design Like You Mean It. She possess expertise in public speaking, research, blogging, customer service, writing and 20 more skills. Colleagues describe her as "While partnering with Spex & JS Held as their QA partner, Jen was instrumental in keeping our testing efforts in lock-step with the product. She was always able to provide a clear product vision and road-map that allowed Testlio to stay ahead of the curve. Her communication was always both clear and friendly. Together, we were able to ensure full coverage of the Spex mobile and web products throughout their evolution.", "While she worked as a Product Manager, Jen and I served as Co-Chairs for Council Engagement for the Young Professional's Council at The Levine Museum. Her organization and determination to create diverse events made her one of the best leaders I have worked with. She is professional and cares about her teams and partners. She is informative and continues to be a professional resource for me when needed and vice versa.", and "Jen’s a rock-solid Product Manager. I worked for several years with Jen at Spex and JS Held. With Jen on product and me on engineering, we regularly teamed up on product features. I was always happy to get paired up with her to plan and deliver some aspect of the platform. She was very crisp and thorough in her product requirements, documentation, and process—traits I very much appreciated when it came time for build out. Being on a small startup team working on a complex product, we had many interesting problems to tackle over the years. Ok, “interesting” often meant downright painful surprises and challenges. I was always comforted knowing Jen was there on the front lines with our customers during these times. She excelled at representing the team and product to our customers, working with them through issues, and in turn bringing their needs back to us through informed and thoughtful product management so we could deliver the best value possible. Jen’s an outstanding Product Manager, team member, and knows how to get things done. She’s also just fun to work with day-to-day. I’d be lucky to find myself on a team again with her and am happy to wholeheartedly endorse Jen."
Design Like You Mean It
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Senior Product ManagerDesign Like You Mean It Sep 2022 - PresentDenver, Colorado, Us- Plans and executes competitive and market research projects for clients, delivering findings/results within 2-3 weeks- Creates user research plans, user recruiting plans, user interview scripts for testing of both mobile and web apps- Builds user personas, customer journey maps, product requirement spreadsheets, and other supporting documents and artifacts during research- Delivers UX testing and competitive analysis findings to clients in live stakeholder presentations with supported written documentation- Manages discovery, design, and product development for client projects, working with internal teams from concept and sketch to build and launch. - Built product management process and project templates for team use on all Design Like You Mean It client work -
Product ManagerWorkday Feb 2021 - Sep 2022Pleasanton, California, Us- Collaborated with UX Research team to create product strategy research plans that contained both qualitative and quantitative methodologies- Built analytics requirements and worked with Workday business analysts to develop metric dashboards representing product usage and customer behavior in the Workday Productivity Tools- Spearheaded cross-organizational product discovery, research, and planning efforts for the product consolidation of Zimit, a CPQ software acquisition- Led the Workday Drive (asset management tool) product team, working alongside design and engineering partners to prioritize and build new features while the product scaled to over 1 million users- Managed and collaborated on product requirements with stakeholders in cross-functional teams and organizations such as: Workday Productivity Suite, Content Platform, Financials, Mobile, Learning, Media, Knowledge Base, and others. - Presented product roadmap and discussed upcoming features with Workday customers in customer design partner groups -
Digital Program ManagerZscaler Oct 2020 - Feb 2021San Jose, California, Us- Product lead on early-stage product / digital B2B buyer experience for Zscaler buyers to accelerate enterprise software purchase decision-making- Built stakeholder and user interview plan and scripts for product discovery, identifying key personas internally and customer-side that would benefit the research- Led remote user interviews and usability tests with clickable prototype and MVP web appPlanned product features and improvements based on qualitative & quantitative outcomes from tests- Managed cross-functional stakeholder feedback/input from Zscaler product marketing, sales, business ops, etc. - Conducted market and competitive research to identify need, fit, existing solutions for B2B buyer tools- Shipped Zscaler Solutions Explorer MVP in 7 weeks -
Product ConsultantZscaler Jul 2020 - Oct 2020San Jose, California, Us- Product lead/consultant on new sales product for a global brand in cloud security- Shipped an MVP in 7 weeks- Served as main point of contact for partner creative agency, managing feature prioritization and critical communication in the SDLC- Led remote user interviews and internal stakeholder discussions, for product validation, strategic product vision, and larger business considerations from cross- functional team collaboration- Gathered requirements, defined epics and stories, and managed both product roadmap and sprint goals for internal product team. -
Product ManagerJ.S. Held Llc Jan 2019 - Apr 2020Jericho, Ny, Us- Led discovery, planning, design, development, and iterations on internal Spex Enterprise Platform, working with a distributed/remote team- Managed the launch of Enterprise Platform (Spex) to all J.S. Held staff, resulting in 400 user activations in 2 months- Successfully launched Spex enterprise mobile iOS app, with a 90% user activation rate- Conducted stakeholder and user interviews that delivered over 30 new iOS app features to users in 10 months- Produced feature pitches/overviews, rough sketches and wireframes, user flows, and user stories for initiatives on both web and iOS products- Collaborated with Product team to plan, design, and implement end-to-end platform features- Led in-person speaking and Q&A sessions for a total of 500 users and executive stakeholders over 7 weeks to drive new platform adoption- Served as lead PM in the planning, development, and successful launch of a partner Diagramming app, which represented a massive strategic value to the business and its users- Managed bi-weekly QA cycles with an external testing partner for iOS and Web apps, leading to shipping platform updates 2x/month -
Product ManagerSpex Technologies Jul 2017 - Dec 2018Spex Technologies was fully acquired by J.S. Held in December 2018. - Led research, definition, design, and development efforts on the Spex Enterprise Platform- Worked with designers to built rapid prototypes, which were utilized in sales and user feedback discussions- Interviewed stakeholders and users about product features and needs, engaging them with prototype walk-throughs and follow-up campaigns- Built & maintained relationships with Small, Medium, and Enterprise accounts- Remote demoed and trained 200+ leads and new users on the Spex platform for sales calls & customer onboarding- Served as customer contact for platform feedback, questions, and support needs, leading to 20+ features to be added to the product roadmap- Utilized product knowledge to re-engage customers around upcoming launch- Managed and executed on Spex Marketing and Events, getting brand and product exposure in front of 2000+ new business leads at conferences and local events
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Product CoodinatorCkd Technology Partners May 2016 - Jul 2017Wheat Ridge, Co, Us- Associate Product Owner on 10+ B2B, B2C, and B2B2C web & mobile app projects, building user flows and writing user stories- Wrote and managed stakeholder and user interviews for early-stage products, resulting in faster decision-making for clients- Served as lead project manager for 5 successfully launched custom DigitalLearn.org sites, partnering with libraries across the U.S.- Built strategy around and executed QA/UAT testing on Rails web and mobile iOS appsClients: Red Dot Storage, University of Texas Medical Branch Virtual Health Network, Colorado Legal Help Center, Care on Location, Symbia Allergy Solutions, AllScripts Diabetes Defender, Showami, Project Outcome, DigitalLearn.org (Public Library Association) -
Communications ManagerCkd Technology Partners Oct 2014 - Apr 2016Wheat Ridge, Co, Us- Created and maintained custom referral strategy for Commerce Kitchen sales, opening new biz pipeline to 1000+ new leads- Crafted weekly email communications to all employees and internal stakeholders regarding business operations and project updates- Organized customer service action plan and collected client feedback- Implemented and managed new interviewing, hiring, and onboarding processes- Scanned for and researched new business opportunities- Planned and executed Commerce Kitchen's internal and community events, bringing in 200+ new biz opportunities- Curated and contributed to Commerce Kitchen's unique company culture by managing a variety of employee programs- Maintained Commerce Kitchen's social media presence and PR efforts- Oversaw hiring and onboarding processes- Wrote company employee handbookAwards:Top 10 Denver Business Journal's Healthiest Employers 2016Winner Colorado Companies to Watch 2015Winner #3 Denver Business Journal's Best Places to Work 2015 -
Community Engagement AssociateCkd Technology Partners Feb 2014 - Sep 2014Wheat Ridge, Co, Us- Created and nurtured strategies for business development and sales opportunities- Managed social media profiles and Internet Marketing efforts for clients- Created, updated, and maintained site and blog content on WordPress and custom CMS sites for 5+ Commerce Kitchen clients- Advised clients on marketing and social media strategies to maintain and grow their online communities- Managed company marketing and public relations efforts- Collaborated with employees to grow and nurture company culture- Worked alongside the CEO to build community and business relationships -
Social Media ManagerCkd Technology Partners Jun 2013 - Feb 2014Wheat Ridge, Co, Us- Managed social media profiles and Internet Marketing efforts for clients- Created, updated, and maintained site and blog content on WordPress and custom CMS sites for 5+ Commerce Kitchen clients- Advised clients on marketing and social media strategies to maintain and grow their online communities- Built community around the missions of our clients and Commerce Kitchen- Researched social media and industry news to maintain relevance on the varying social profiles -
Social Media Management InternCkd Technology Partners Jan 2013 - Jun 2013Wheat Ridge, Co, Us- Worked with the head of Internet Marketing to develop social media strategies for clients- Applied writing skills to post on a variety of clients’ social media pages- Collaborated with the rest of the company to determine best SEO and social media approaches for each client -
Seasonal Sales AssociateNordstrom Nov 2009 - Dec 2012Seattle, Washington, UsSeasonal during summer and winter months.- Worked in three different departments, both men's and women's- Upheld the high standards of Nordstrom quality customer service, with multiple letters of positive feedback from customers- Obtained extensive knowledge of fashion and merchandising- Used communication techniques to diffuse tense situations with customers and coworkers -
Fundraising RepresentativeRuffalocody Oct 2012 - Nov 2012Cedar Rapids, Ia, Us- Worked with a team of student to call alumni to re-engage them with the university.- Utilized conversation and persuasion skills to address a wide range of alumni from around the country.
Jen Tetschner (Martinez) Skills
Jen Tetschner (Martinez) Education Details
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University Of DenverMinors In Communications And Sociology
Frequently Asked Questions about Jen Tetschner (Martinez)
What company does Jen Tetschner (Martinez) work for?
Jen Tetschner (Martinez) works for Design Like You Mean It
What is Jen Tetschner (Martinez)'s role at the current company?
Jen Tetschner (Martinez)'s current role is Senior Product Manager | B2B & B2C Apps | User Advocate | Dot-Connector.
What is Jen Tetschner (Martinez)'s email address?
Jen Tetschner (Martinez)'s email address is je****@****day.com
What schools did Jen Tetschner (Martinez) attend?
Jen Tetschner (Martinez) attended University Of Denver.
What skills is Jen Tetschner (Martinez) known for?
Jen Tetschner (Martinez) has skills like Public Speaking, Research, Blogging, Customer Service, Writing, Google Analytics, Product Management, User Stories, Sprint Planning, Project Management, Quality Assurance, Kanban.
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