Vp Of Client Success
Current
Jun 2024 - Present
AeroLeads people directory · profile
Jennifer Williams Email & Phone Number
Customer Success Executive | Transforming Operations & Driving Revenue Growth
at
Blood Bank Computer Systems, Inc. (BBCS)
1 work email found
@rackspace.com
3 phones found area 210
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Success Executive | Transforming Operations & Driving Revenue Growth
Location
San Antonio, Texas Metropolitan Area, United States
Who is Jennifer Williams? Overview
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Quick answer
Jennifer Williams is listed as Customer Success Executive | Transforming Operations & Driving Revenue Growth at Blood Bank Computer Systems, Inc. (BBCS), based in San Antonio, Texas Metropolitan Area, United States. AeroLeads shows a work email signal at rackspace.com, phone signal with area code 210, and a matched LinkedIn profile for Jennifer Williams.
Jennifer Williams previously worked as VP of Client Success at Blood Bank Computer Systems, Inc. (Bbcs) and Customer Experience Advisory Member at Our Lady Of The Lake University. Jennifer Williams holds Master Of Business Administration - Mba, Executive Communication from Baylor University - Hankamer School Of Business.
Company email context
Email format at Blood Bank Computer Systems, Inc. (BBCS)
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{first}.{last}@rackspace.com
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AeroLeads found 1 current-domain work email signal for Jennifer Williams. Compare company email patterns before reaching out.
Profile bio
About Jennifer Williams
During my tenure as Senior VP of Customer Success at ShipHero, I led the daily operations of the customer success department, ensuring efficient function and high-quality support for our valued clients. My focus on guiding professional growth and skill enhancement for a team of over 50 resulted in enhanced customer experiences and improved retention rates. Additionally, my ability to collaborate effectively with cross-functional teams, including product management and engineering, allowed me to align customer success initiatives with overall business goals, ultimately driving company-wide success.Before my role at ShipHero, I held progressively responsible positions at Rackspace. I directed strategic organizational vision, managed large teams, and implemented comprehensive customer lifecycle analyses to improve outreach and engagement initiatives. My experience at Rackspace honed my skills in client acquisition and loyalty, operational improvement, and revenue growth and retention.My educational background, including a Master of Business Administration (MBA) from Baylor University and certifications in Customer Success and General Management, has equipped me with the necessary tools to excel in an executive leadership role. I am adept at agile project and program management, strategy planning and execution, and implementing customer-centric strategies to drive operational excellence.
Listed skills include Leadership, Management, Training, Process Improvement, and 37 others.
Current workplace
Jennifer Williams's current company
Company context helps verify the profile and gives searchers a useful next step.
Blood Bank Computer Systems, Inc. (Bbcs)
AeroLeads page
7 roles · 13 years
Jennifer Williams work experience
A career timeline built from the work history available for this profile.
Customer Experience Advisory Member
Current
Jan 2024 - Present
Senior Vp Of Customer Success
I oversaw the day-to-day operations of our customer service department, ensuring everything ran smoothly and efficiently. My main focus was on leading and developing our diverse team of managers, representatives, and technicians to deliver our customers' best possible support experience.One of my key initiatives was optimizing our customer success.
Feb 2022 - Apr 2024
Vice President Of Customer Success
I played a key role in providing executive leadership support in shaping and executing customer success strategies within ShipHero's SaaS Technology division. My focus was on enhancing the customer journey by collaborating with various departments to develop comprehensive engagement and retention initiatives.One of the critical areas I managed was the.
Apr 2021 - Feb 2022
Director Of Customer Success
I took charge of managing the entire spectrum of customer success at our organization, with a primary goal of enhancing client retention and fostering customer loyalty. My approach centered on advocating for customer outcomes and promoting product adoption, thereby elevating the overall customer experience and advancing our organizational operational.
Apr 2019 - Apr 2021
Director
As the head of strategic organizational vision for our Public Cloud division, I took charge of defining and setting the course for positive customer experiences and achieving overall customer success. Leading a team of 50 professionals, I prioritized fostering their professional growth and cultivating a culture of excellence.One of the key areas I focused.
2016 - Mar 2019
Senior Manager
As the leader of strategic account operations, my primary focus was on fostering growth and maintaining key relationships to uncover new business avenues. This involved overseeing customer satisfaction initiatives to ensure the retention of a $24 million portfolio. Additionally, I directed team operations through significant organizational changes.
2013 - 2016
~3 yrs
2 education records
Jennifer Williams education
Master Of Business Administration - Mba, Executive Communication
Baylor University - Hankamer School Of Business
Bachelor, Behavioral Science
California State Polytechnic University-Pomona
FAQ
Frequently asked questions about Jennifer Williams
Quick answers generated from the profile data available on this page.
What company does Jennifer Williams work for?
Jennifer Williams works for Blood Bank Computer Systems, Inc. (BBCS).
What is Jennifer Williams's role at Blood Bank Computer Systems, Inc. (BBCS)?
Jennifer Williams is listed as Customer Success Executive | Transforming Operations & Driving Revenue Growth at Blood Bank Computer Systems, Inc. (BBCS).
What is Jennifer Williams's email address?
AeroLeads has found 1 work email signal at @rackspace.com for Jennifer Williams at Blood Bank Computer Systems, Inc. (BBCS).
What is Jennifer Williams's phone number?
AeroLeads has found 3 phone signal(s) with area code 210 for Jennifer Williams at Blood Bank Computer Systems, Inc. (BBCS).
Where is Jennifer Williams based?
Jennifer Williams is based in San Antonio, Texas Metropolitan Area, United States while working with Blood Bank Computer Systems, Inc. (BBCS).
What companies has Jennifer Williams worked for?
Jennifer Williams has worked for Blood Bank Computer Systems, Inc. (Bbcs), Our Lady Of The Lake University, Shiphero, and Rackspace.
How can I contact Jennifer Williams?
You can use AeroLeads to view verified contact signals for Jennifer Williams at Blood Bank Computer Systems, Inc. (BBCS), including work email, phone, and LinkedIn data when available.
What schools did Jennifer Williams attend?
Jennifer Williams holds Master Of Business Administration - Mba, Executive Communication from Baylor University - Hankamer School Of Business.
What skills is Jennifer Williams known for?
Jennifer Williams is listed with skills including Leadership, Management, Training, Process Improvement, Cloud Computing, Strategy, Sales, and Account Management.
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