Responsibilities include following standing operating procedures such as inventory control, sales, keeping all sales associates up to date with current store performance. If associates are not performing to desired standards, I work with them to create an improvement plan for job development and professional growth. Perform weekly one-on-one check-ins to address any questions or concerns, as well as to recognize achievement.

Responsible for checking in with students in order to monitor their academic performance and socio-emotional well being. Performed counseling duties, and assisted them in gathering the necessary tools to begin the college application process, including but not limited to enrollment in the SAT and TOEFL exams. Most students assigned to my caseload were first generation college-goers from immigrant families.

Responsible for creating schedules, inventory control, sales, and keeping goals for store up to date with employees. In charge of all aspects of booking and confirming children's parties. Recruited and trained new employees.