Jennifer Yim Email & Phone Number

Reverse logistics for the post purchase experience! Building products to enable carriers, return methods, 3PL/WMS integrations and recommerce for merchants.

Toronto, Ontario, Canada

Led the developer platform team focusing on developer experience related to the app model including APIs, webhooks, install and access control.

Toronto, Canada Area

Developed and productized machine learning algorithms for applied use within Royal Bank of Canada across asset management, capital markets and credit risk

Redmond, Wa

Windows Shell, ContinuumDefined and executed wireless docking scenarios for PCs and Phones. Collaborated with hardware vendors to drive innovation for enterprise worker productivity related to docking.- Managed and drove a feature for automatic reconnection from Windows devices to wireless docks based on proximity. Defined a complete experience from UX to lower level requirements.- Managed relationships with 1st and 3rd party hardware vendors for prototype devices to support and test the wireless docking features. Ensured signature scenarios for 1st party hardware were represented in Windows software priorities.- Led multidisciplinary docking team with the goal of creating interoperable docking standards among hardware vendors- Created effective working relationships with developers and partner teams to align on common goals- Ran daily scrum, created and prioritized product backlog, triaged and prioritized bugs

Redmond, Wa

Windows Shell, TypingLed and managed all feature functionality related to the language model for touch screen typing for PCs and Phones including predictive text, auto correction and shape writing. Defined and drove technical investigations for contextual input and personalized predictive text.- Championed for language model product quality by proactively creating a test set and testing daily builds- Reduced Windows disk footprint by 200 MB by removing superfluous language components from base image while still ensuring users could easily download needed language components- Achieved a seamless language experience for users upgrading to Windows 10- Defined telemetry usage measures and reviewed data to determine success of features post launch- Led development team effectively by providing structure and goals on an everyday basis

Redmond, Wa

Windows Phone Developer CenterCreated new functionality for Windows Phone developer app reporting and resolved all reported developer reporting escalations.- Created new download, payout and crash reporting functionality for Windows Phone Blue to provide more value for developers- Designed and delivered a feature to allow developers to reply to user reviews- Managed the end to end payout and tax document process for developers and drove resolution of payout bugs with partner teams- Migrated payout system and supported data reconciliation for Finance and Business Operations teams

Redmond, Wa

Windows Web ServicesDelivered high quality, on-time features for the content management system and web front end for the Windows.com property. Led multiple successful service deployments and hotfixes of web properties that involved zero downtime.- Delivered high quality, on time features in collaboration with developers, testers, and content publishers including A/B testing, site search, and website redesign- Coordinated upgrade of content management system based on Team Foundation Server- Owned project schedules and managed risks and dependencies for large site migrations

Bachelor Of Science (Bs), Electrical Engineering

Bachelor Of Science - Bs, Business, Economics & Management