Lead Designer and Project coordinator who works directly with clients to build and design their dream homes. Ensures that client have a great experience from start to finish. Assists in sales, pre-construction management and subcontracts. Tracks, schedules and executes client and supplier dealings.

Owner and lead designer of a full service mid-market solution for residential projects. Included Design schematics, budgets, sourcing and installation.*Created 3-D rendering using SketchUp*Executed projects from concept to completion

Customer service representative who answer questions and requests from customers and the public. Helped to resolve any problems customers may have through Shopify & ZenDesk.*Resolved customer problems and complaints*Answered any questions a customer had*Setup and resolved problems with customer accounts*Provide price information*Handle inquiries about deliveries*Keep records of customer interactions and transactions*Engage with customers*Follow company process… Show more Customer service representative who answer questions and requests from customers and the public. Helped to resolve any problems customers may have through Shopify & ZenDesk.*Resolved customer problems and complaints*Answered any questions a customer had*Setup and resolved problems with customer accounts*Provide price information*Handle inquiries about deliveries*Keep records of customer interactions and transactions*Engage with customers*Follow company process accurately and efficiently Show less

Assisted in all aspects of the design process. Managed projects on deck and assisted in maintaining open line of communication between head designer, clients and vendors. Represented head designer at meetings.Assisted and took direction from Designer for preliminary design research;pulled fabrics, developed concepts, assembled presentation boards for meetings, prepared mock-ups, color-ups & inspirational photos.*Tracked design schedule and ensured timely execution*Maintained product… Show more Assisted in all aspects of the design process. Managed projects on deck and assisted in maintaining open line of communication between head designer, clients and vendors. Represented head designer at meetings.Assisted and took direction from Designer for preliminary design research;pulled fabrics, developed concepts, assembled presentation boards for meetings, prepared mock-ups, color-ups & inspirational photos.*Tracked design schedule and ensured timely execution*Maintained product development logs, line sheets, boards and design archives library. Show less

Created sales goals and advised team to how improve sales performances. Created a strategic plan for trade shows that elevated our presence at those shows and helped increase sales by over 50% in a 3 month period. Conceptualized and produced product, lifestyle and look-book content. Managed 3rd party channel management firm to insure product placement in large chain stores and E-Commerce sites.*Cultivated prospects and established long term connections with clients*Managed… Show more Created sales goals and advised team to how improve sales performances. Created a strategic plan for trade shows that elevated our presence at those shows and helped increase sales by over 50% in a 3 month period. Conceptualized and produced product, lifestyle and look-book content. Managed 3rd party channel management firm to insure product placement in large chain stores and E-Commerce sites.*Cultivated prospects and established long term connections with clients*Managed merchandising, sales goals and samples*Collaborated with Designers, Artist, E-Commerce team and Marketers to create product lines*Built loyalty through all phases of engagement including initial contact, negotiations and project execution Show less

Assisted with the successfully launching and sustaining growth of a unique company offering interior design services. Worked diligently to develop new strategies to increase brand visibility and expand company reach.*Created marketing tools*Built relations with contractors and vendors*Designed floor plans and design concept boards for clients

Provided exceptional customer service ands strategic direction over daily operations. Quickly promoted to West Coast lead. Traveled to retail locations to help train staff in product knowledge. (e.g. Neiman Marcus, Bloomingdales and Nordstrom)*Generated $75,000 + per month*Sales representative for 13 western states and international countries *Entered orders and managed inventory and handled return authorizations*Developed clientele, coordinated marketing plans, direct… Show more Provided exceptional customer service ands strategic direction over daily operations. Quickly promoted to West Coast lead. Traveled to retail locations to help train staff in product knowledge. (e.g. Neiman Marcus, Bloomingdales and Nordstrom)*Generated $75,000 + per month*Sales representative for 13 western states and international countries *Entered orders and managed inventory and handled return authorizations*Developed clientele, coordinated marketing plans, direct mailing and managed social media platforms Show less