Jen Zug Email & Phone Number

Seattle, Washington, United States

Greater Seattle Area

I can help you communicate your Big Idea to the people you want to share it with. I’ll write about your Big Idea with simplicity and clarity (even if your idea is complicated). I’m happy to edit your words or write some words for you - long or short form. My past work for businesses, non profits, and startups includes grant proposals, impact stories, blog posts, web content, social media content, marketing & donor emails, explainer videos, and messaging guides. I’d love to do some technical writing.

Responsible for all technical and grant writing, research, and reporting back to funding organizations. Worked closely with program staff on tracking and reporting program outcomes. Prospected new funding opportunities. Worked with internal stakeholders on project budgeting and project implementation.

Greater Seattle Area

Responsible for the voice and brand messaging of Jubilee Women’s Center in support of fundraising goals and donor engagement. This includes website content, social media content, video production, print, and email content.Created a messaging guide defining the tone, voice, imaging, and language of Jubilee that respects the dignity and privacy of women experiencing homelessness.Maintained a “story bank” through interviewing residents and alumni of Jubilee’s program, using slices of their stories (via personas) in fundraising and to inform fundraising themes.Produced successful fundraising campaigns in collaboration with our small Development team that exceeded goals for Year End 2019, Spring 2020 COVID Relief, and Fall 2020 Virtual Event.

Greater Seattle Area

Managed creative projects for in house design team delivering digital/print fundraising, marketing, and branding projects to several internal clients and marketing teams. This was a new position, created to support a growing in house design team.// SELECTED WORKBuilt our project management system from the ground up by establishing a creative workflow, project request protocol, creative brief process, and long term planning roadmaps. Implemented a project management tool, trained all users, and led ongoing workshops for continuous process improvement.Led strategy improvements by creating ROI dashboards, historical data reports, setting KPIs, and facilitating campaign retrospectives.Repaired tense internal client relationships, communicated design value to business stakeholders, provided career coaching and mentoring to employees, and facilitated a healthy design team culture.

Greater Seattle Area

Founder and managing partner of this animated explainer company. Managed a team of employees and contractors. Responsible for business development, account management, project management, content strategy, creative direction, script writing, storyboarding, and budget/finances.Managed multiple simultaneous client projects from end to end with remote clients and production teams.As content strategist, I worked with brands to clarify their overall messaging through a field-tested narrative framework to identify points of confusion, insider language, blind spots, and jargon.// SELECTED WORKFidelity National Financial – Wrote and produced series of animated videos explaining the rules and terms of the new Consumer Financial Protection Bureau. Mapped out content structure of series to make it cohesive, while enabling each video to stand on its own. View at bitly.com/FNFvideoThe Gottman Institute – Worked with this established relationship and counseling brand to create video content targeted toward a younger, digital natives. Wrote and produced several animated videos that presented their research-based material in a simple, engaging way that upheld the academic integrity of the Institute's research. View at bitly.com/GottmanVideoHewlett Packard (via Tendo Communications) – Wrote and produced an animated video as part of a large marketing campaign. Delivered clear and conversational messaging amidst the challenge of strict brand guidelines. View at bitly.com/HewlettPackardVideoOther Clients: Adobe, Microsoft, Fidelity National Financial, Hewlett Packard, Atlassian, Puget Sound Energy, The Gottman Institute, Pineapple Hotels, Monotype Imaging, Startup Weekend, YuMe, SPS Commerce, Korrio, PluralEyes, VideoIQ, Whitepages, Gen Con, and Parallels.

Operations manager for this animated explainer company. Responsible for business development, account management, project management, content strategy, creative direction, script writing, storyboarding, and budget/finances.// SELECTED WORKSet up systems for budgeting, bookkeeping, and project management. Managed operations, increased profit margin, and grew the annual revenue from $62k to $266k over three years. Wrote and storyboarded scripts for several explainer videos.

Daily writer for a humor blog focused on "cool baby products." Content ranged from the ridiculously absurd ($600 sterling silver baby rattle) to the adorable (toddlers in baby duck costumes).I can haz teh cute?I was given the task of being funny and endearing to an audience that was not in their primary demographic: women, specifically moms.