John Pears Email & Phone Number

Elgin, Il, Us

Oakbrook Terrace, Illinois, Us

Senior Network Engineer and Manager responsible for the day-to-day design, support and maintenance of a Global network for multiple locations in the United States, Canada, Europe, Australia/New Zealand and Asia Pacific.Excellent working knowledge of technologies used in our network including Spanning Tree, BGP, MPLS and emerging technologies.Instrumental in firewall setup and configuration. Setup, configured and upgraded ASA/PIX firewalls and migrated Windows based firewalls to ASA/PIX.Instrumental in the Enterprise Wireless setup that provides a segregated guest network and authenticated LAN access over Wi-Fi.Exceptional capability to troubleshoot and resolve highly complex problems across a broad range of technologies while acting as a focal point to assist others in achieving problem resolution.Excellent communication skills and excellent ability to develop rapport with other teams.Had key roles in various data center consolidations and integrations – the most substantial of which included the consolidations of the Westmont, Ft. Wayne and Cleveland data centers into the Ft. Wayne data center.Responsible for day-to-day maintenance of SolarWinds for monitoring of up/down events and for daily configuration backup. I address outages and work with vendors and users as needed to get things back up and running as soon as possible to minimize downtime.Had key roles in various office moves. Built replacement networks with a goal to minimize downtime and disruption for users after the move.Developed and implemented plans for integration of remote sites into the main network.Instrumental in the implementation and day-to-day management and support of ForeScout CounterAct and CounterAct Edge products which provide Network Access Control and Threat Prevention capabilities (intrusion detection and prevention). Also instrumental in the setup and day-to-day management of Websense for web filtering

Outsourced to ACS

Provided day-to-day technical consulting and support services to agents. These agents generally had no technical capabilities and many relied on my judgment and ability to work with their consultants or contractors to design a network for those agents and to make sure that they could successfully access agent related applications and web sites while retaining high levels of security for the agents.Successfully handled the migration of over 150 of these agents from a satellite network (VSAT) to a managed Verizon/MCI frame relay network and later assisted these agents in getting off frame relay and adopting Internet based technologies. While on frame relay I validated and coordinated any changes needed on the frame relay network with Verizon/MCI.Successfully handled the migration of agents using a proprietary "dialup" communication through IBM so that they could connect to the mainframe, to systems using Internet based connectivity methods.

Chicago, Illinois, Us

Analyze client needs and provide necessary support in a multi-server, multi-protocol, and multi subsidiary LAN/WAN environment.Evaluate, install and configure hardware and software.Carried out miscellaneous tasks in the conversion from Netware 3.12 to 4.11Prepared installation plans and installed applications on the network.Worked on the roll out of a number of software upgrades.Certified Novell CNA 4.12

Slough, United Kingdom , Gb

Responsible for administration of Novell Netware 3.11 and 3.12 in a multi-server, multi-protocol LAN/WAN environment with 700+ nodes. Responsible for making sure that users had easy access to applications on the server. Created new users, deleted old users and modified existing users as necessary.Responsible for devising standard procedures for application installation and documentation. Performed server and workstation installs of numerous applications and software suites. Configured applications for users and prepared installation and user documentation. Made all necessary login script and network group changes.Key member of the help desk team. Provided technical support for all computer hardware and software; resolved numerous hardware and software problems and suggested better ways of approaching problems.

Letterkenny, Co Donegal, Ie

Reviewed, developed, organized and presented course material that was known in Ireland as National Diploma and Advanced National Diploma courses in Computer Science. These would be similar to an Associate Degree in Computer Science in the United States.Subjects that I taught included core fundamental computer science subjects such as programming, data communications (networking), and operating system fundamentals from beginner levels right thru to advanced levels.

Bachelor Or Science With Honors, Computer Science

Hnd, Computer Science