Jenny Qiu Email & Phone Number

Singapore

Shangri-La Hotel, Jakarta

Shangri-La Hotel, Abu Dhabi

Adjacent To Ibn Battuta Mall P.O.Box 211508, Dubai, U.A.E

Moevenpick Ibn Battuta Gate Hotel, Dubai, UAEOutlet Manager5* hotel with 396 rooms & 9 F&B outlets www.moevenpick-hotels.com Responsibilities:□ Reporting to the Assistant F&B Manager & Cluster F&B Director□ Leading a team of 15□ Part of the pre-opening team - the Executive Lounge & Shanghai Chic □ Managing the Shanghai Chic restaurant, serving Chinese cuisine with a seating capacity of 80pax□ Assist in attaining & maintaining the sanitation (HACCP or similar) certificates as required by the regional governing body□ Participate in the outlet respective budgeting, strategic planning & marketing plan creation□ Responsible for paperwork, tracking or reports, including daily float count & petty cash□ Identify & implement training plans to further develop self & subordinate outlet employees, submit training plans on a monthly basis□ Liaise with F&B Management in all aspects of the operation including but not limited to:interviewing & hiring, orientation, performance appraisals, coaching, counselling & dismissal.□ Conduct preventative maintenance audits□ Master all POS systemsReason to move on: I desire a progress and I have high expectation want to get new opportunities. I have already worked hard my way up the career ladder. However, I feel ready and confident for a career movement and a career change.

Jurong Point Shopping Mall

Pioneer Spring Seafood Restaurant, Singapore Operations ManagerResponsibilities:□ Leading a team of 108(58 floor staff & 50 kitchen staff)□ Part of the pre-opening team□ Managing the restaurant, serving Chinese Cantonese style cuisine with a seating capacity of 600pax

Shanghai International Studies University,390 East Tiyuhui Road, Shanghai, China

Intraclient Corporation, Shanghai, China China Operations ExecutiveComputerized English course project Responsibilities:□ Reporting to the CEO□ Leading a team of 50□ Build & supervise a centrally based customer sales & service team to follow up on leads generated campuses by the colleges, intraclient teachers & in-campus full time & part-time employees□ Customer relationship management with all levels of the customer chain including teachers, Canada/USA education & technology support personnel & students□ Liaison with & statistical reporting back to offices in Canada/USA□ Administrative duties to ensure smooth running of the officeReason to move on: Relocate to Singapore, to open own business

Sheikh Zayed Road, P.O.Box 75880, Dubai, U.A.E

Shangri-La Hotel, Dubai, UAE Guest Relations5* hotel with 489 rooms & 9 F&B outletswww.shangri-la.com Responsibilities:□ Reporting to the Guest Relations Manager □ Leading a team of 20□ Familiarize with the arrival of the day especially VIP’s & ensure proper room inspections are done & amenities in good order prior to guest’s arrival□ Promote inter-hotel sales & facilities & have an awareness of banquet events, hotel facilities, F&B outlets & special promotions □ Update guest history is on a regular basis with accurate informationReason to move on: My job was at a standstill and I wished to seek newer avenues and greater challenges.

Mina A’ Salam Hotel, Madinat Jumeirah, Dubai, Uae

Mina A’ Salam Hotel, Madinat Jumeirah, Dubai, UAE Assistant Restaurant Manager5* hotel with 292 rooms & 9 F&B outletswww.jumeirah.com Responsibilities:□ Reporting to the Restaurant Manager & the Food & Beverage Director□ Leading a team of 25□ Part of the pre-opening team□ Managing Zheng He’s; serving Chinese cuisine with a seating capacity of 120□ Answering phone inquires & restaurant reservations□ Responsible for handling cash to ensure that no shortage or overage of cash sales & the cash floats□ Maintaining the daily stock inventory & preparing the mis en place for the opening & closing□ Show around for the outlet□ Secretarial work-filling documents & prepare daily reportsReason to move on: I am looking for a change in role and wanted more growth, or even that my position was getting stagnant.

Master'S Degree, Studied Mba Hospitality Management

Bachelor'S Degree, Majoring In Hotel Management