Jerad Broussard Email & Phone Number

Texas, United States

•Responsible for training support for AccentCare Personal Care Services Medicaid & Private Pay service lines including systems training for the Electronic Medical Record system, Electronic Visit Verification system, and the Point of Care system. •Contributed to the development of training processes and procedures for multi-state implementation. •Creating training videos and e-learning content for upload to the Learning Management System with Camtasia software.•Work closely with Operational Leadership in the development of new talent to create efficient and professional teams.

Beaumont-Port Arthur Area

•Provide strategic and operational leadership to branch, satellite, and field staff•Manage overall daily operations of assigned region•Responsible for ensuring that quality of care is delivered to clients as authorized•Responsible for location’s P&L and budgetary goals•Responsible for compliance in both regulatory and corporate settings•Ensured HIPPA policies are being followed correctly as Privacy Officer Designee.•Ensured staff’s compliance and safety training as well as building safety as Safety First/EPP Coordinator•Assist as needed with creating/implementing processes and Standard Operating Procedures•Promote community engagement in conjunction with all lines of business

Beaumont-Port Arthur Area

•Provide strategic and operational leadership to branch and field staff•Manage overall daily operations of branch office•Responsible for ensuring that quality of care is delivered to clients as authorized•Responsible for location’s P&L and budgetary goals•Responsible for compliance in both regulatory and corporate settings•Ensured HIPPA policies are being followed correctly as Privacy Officer Designee.•Ensured staff’s compliance and safety training as well as building safety as Safety First/EPP Coordinator

Beaumont-Port Arthur Area

•Assist with assigned branch operations and branch staff development as well as in remote branch locations.•Provide regional support to help maintain uniformity within PCS line of business.•Provide operational support to Director of Personal Care as needed including but not limited to; staff development and training, professional guidance, and compliance.•Backfill Director of Personal Care for assigned location and remote branch locations.•Acted as branch leadership for alternate branches when the Director of Personal Care was unavailable. •Ensured HIPPA policies are being followed correctly as Privacy Officer Designee.•Ensured staff’s compliance and safety training as well as building safety as Safety First/EPP Coordinator

Beaumont-Port Arthur Area

•Supervised and managed caseload of 250+ clients which required implantation of plan changes, annual reviews, staffing, suspensions, and any complaints as needed.•Monitored Field Supervisor’s tasks and productivity to ensure that visits were being made within program guidelines. •Audited Field Supervisor’s notes on a daily basis, as well as, auditing client charts on a weekly basis to ensure program compliance. • Entered client’s information into AS400 for demographics, billing, and authorization management.•Completed Initial visits, attendant orientations, and general supervisory visits as needed to assist Field Supervisor.•Manage client payroll via timesheets or Santrax system. •Manage personnel information via Workday•Ensured HIPPA policies are being followed correctly as Privacy Officer Designee.•Ensured staff’s compliance and safety training as well as building safety as Safety First/EPP Coordinator •Backfill for Director of Personal Care Services as needed.

Beaumont-Port Arthur Area

•Scheduled clients in need of services for either a lack of permanent attendant or due to call-ins. •Dispatched and supervised office’s Special Attendants, not limited to unscheduled spot checks and verifying services with client’s via telephone.•Approved all Special Attendant’s mileage reimbursement as well as their scheduled On-Call.•Maintained office On-Call schedule for both supervisors and Special Attendants. •Completed New Hire packets and prepared for HR•Recruited possible applicants for placement with available clients. •Assembled personnel files to company standards. •Assisted Attendant Payroll as needed with keying timesheets and verifying hours worked.•Backfilled for receptionist as needed.

•Processed client requests for medical supplies, adaptive aids, dental appointments and minor home modifications through the State CBA waiver program•Ensured compliance with DADS timelines and regulations•Primary support contact for CBA nurses and supervisors in various branch locations•Managed Helpbox requests for various branches•Assigned P.O. #’s•Coordination with vendors to supply bids and provide billing authorizations•Managed CBA client records pertaining to purchasing•Acted in the capacity of team leader with responsibility for maintaining the efficient operation of the department when my supervisor was absent