Jerad Broussard Email & Phone Number

Texas, United States

• Responsible for training support for AccentCare Personal Care Services Medicaid & Private Pay service lines including systems training for the Electronic Medical Record system, Electronic Visit Verification system, and.
• Contributed to the development of training processes and procedures for multi-state implementation.
• Creating training videos and e-learning content for upload to the Learning Management System with Camtasia software.
• Work closely with Operational Leadership in the development of new talent to create efficient and professional teams.

Beaumont-Port Arthur Area

• Provide strategic and operational leadership to branch, satellite, and field staff
• Manage overall daily operations of assigned region
• Responsible for ensuring that quality of care is delivered to clients as authorized
• Responsible for location’s P&L and budgetary goals
• Responsible for compliance in both regulatory and corporate settings
• Ensured HIPPA policies are being followed correctly as Privacy Officer Designee.

Beaumont-Port Arthur Area

• Provide strategic and operational leadership to branch and field staff
• Manage overall daily operations of branch office
• Responsible for ensuring that quality of care is delivered to clients as authorized
• Responsible for location’s P&L and budgetary goals
• Responsible for compliance in both regulatory and corporate settings
• Ensured HIPPA policies are being followed correctly as Privacy Officer Designee.

Beaumont-Port Arthur Area

• Assist with assigned branch operations and branch staff development as well as in remote branch locations.
• Provide regional support to help maintain uniformity within PCS line of business.
• Provide operational support to Director of Personal Care as needed including but not limited to; staff development and training, professional guidance, and compliance.
• Backfill Director of Personal Care for assigned location and remote branch locations.
• Acted as branch leadership for alternate branches when the Director of Personal Care was unavailable.
• Ensured HIPPA policies are being followed correctly as Privacy Officer Designee.

Beaumont-Port Arthur Area

• Supervised and managed caseload of 250+ clients which required implantation of plan changes, annual reviews, staffing, suspensions, and any complaints as needed.
• Monitored Field Supervisor’s tasks and productivity to ensure that visits were being made within program guidelines.
• Audited Field Supervisor’s notes on a daily basis, as well as, auditing client charts on a weekly basis to ensure program compliance.
• Entered client’s information into AS400 for demographics, billing, and authorization management.
• Completed Initial visits, attendant orientations, and general supervisory visits as needed to assist Field Supervisor.
• Manage client payroll via timesheets or Santrax system.

Beaumont-Port Arthur Area

• Scheduled clients in need of services for either a lack of permanent attendant or due to call-ins.
• Dispatched and supervised office’s Special Attendants, not limited to unscheduled spot checks and verifying services with client’s via telephone.
• Approved all Special Attendant’s mileage reimbursement as well as their scheduled On-Call.
• Maintained office On-Call schedule for both supervisors and Special Attendants.
• Completed New Hire packets and prepared for HR
• Recruited possible applicants for placement with available clients.

• Processed client requests for medical supplies, adaptive aids, dental appointments and minor home modifications through the State CBA waiver program
• Ensured compliance with DADS timelines and regulations
• Primary support contact for CBA nurses and supervisors in various branch locations
• Managed Helpbox requests for various branches
• Assigned P.O. #’s
• Coordination with vendors to supply bids and provide billing authorizations