-Imaged 200+ thin client workstations for Piedmont refresh, insured critical software was operational -Provided cable mgmt for Piedmont refresh project, ensured eqmt in-line with safety standards-Trouble-shot basic after install problems for Piedmont Thomson, fixed print/software issues- Oversaw Piedmont equipment upgrade project, all affected systems updated ahead of go-live date

-Provided support to 50+ client networks, provisioned user accounts, emails, and multi-factor authentication-Lead technician at remote office, setup computers/work programs, trained interns for possible employment-Assigned to install team, traveled to new client locations, re-imaged workstations & installed critical software -Monitored for critical alerts, trouble-shot internet/power outages, triaged workstations after malware alarms

Ethics in Computer Science (CSCI 2700) Student Course Project - Designed conceptual idea to rebrand Facebook reaccumulate lost younger demographic

Military Personnel Manager October 2015 – April 2019- Mentored/managed over 140 military members in multiple cyber roles, awarded Meritorious Service Medal for superior performance - Designed complex network traffic training exercise to prepare military cyber team for critical evaluation- Assisted in creating a network analyst game for new arrivals to military unit, provided the organization the ability to assess skills of new personnel Network Analyst January 2014 – October 2015 - Analyzed networks & TCP/IP traffic to satisfy national security priorities- Developed highly detailed network diagrams to provide easy to follow visual for leadership to make informed decisions