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Jerald Lewis Sanchez is listed as Hotel Reservations Coordinator at Cloudstaff at Cloudstaff, a with 1513 employees, based in Angeles, Central Luzon, Philippines. AeroLeads shows a matched LinkedIn profile for Jerald Lewis Sanchez.
Jerald Lewis Sanchez previously worked as Hotel Reservations Coordinator at Cloudstaff and Quality Assurance Analyst at Alorica. Jerald Lewis Sanchez holds Bachelor Of Science - Bs, Tourism And Travel Services Management from Systems Plus College Foundation.
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•Strong customer service skills with a focus on delivering exceptional experiences.•Proficient in computer literacy, including familiarity with various software and tools.•Experience with Salesforce - Customer Relationship Management (CRM) platform.•Proficiency in using Global Distribution•System (GDS) for travel and hospitality bookings.•Familiarity with data analysis.•Excellent organizational skills to efficiently manage tasks and prioritize responsibilities.•Effective time management abilities to meet deadlines and handle multiple tasks simultaneously.•Clear and concise verbal and written communication skills.
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A career timeline built from the work history available for this profile.
Angeles, Central Luzon, Philippines
-Managed a portfolio of resort timeshare owner accounts, providing top-tier customer service and solutions.-Collaborated with sales teams to facilitate ownership upgrades, enhancing owner satisfaction.-Resolved owner inquiries and conflicts with effective problem-solving skills.-Maintained accurate records, tracked owner engagement, and ensured compliance with industryregulations.
-Audit and scrub calls and emails on a daily basis.-Disputes Dissatisfied surveys and Incorrect Information Processes.-Coach customer care representatives to improve their customer interaction.-Provide quality standard customer service.-Evaluate interactions between agents and customers to measure performance, before working with employees to achieve stronger results.-Conduct monthly calibration sessions with Team Leaders and Client to develop scoring consistency and best practices.
Other employees you can reach at cloudstaff.com. View company contacts for 1513 employees →
Roman Strauss L.
Colleague at CloudstaffClark Freeport And Special Economic Zone, Central Luzon, Philippines
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Alyssa Canlas
Colleague at CloudstaffPampanga, Central Luzon, Philippines
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Evielaine Cura
Colleague at CloudstaffCentral Luzon, Philippines
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Rocelyn (Lyna) Avila
Colleague at CloudstaffMabalacat, Central Luzon, Philippines
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Joshua Cervantes
Colleague at CloudstaffDavao, Davao Region, Philippines
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Shaira Nicole Dizon
Colleague at CloudstaffMetro Manila, National Capital Region, Philippines
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Melchor (Melchr) Reyes
Colleague at CloudstaffMexico, Central Luzon, Philippines
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Eunica Babingao
Colleague at CloudstaffPampanga, Central Luzon, Philippines
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Melvin Aquino
Colleague at CloudstaffCentral Luzon, Philippines
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Ella Grace Labao
Colleague at CloudstaffAngeles, Central Luzon, Philippines
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Quick answers generated from the profile data available on this page.
Jerald Lewis Sanchez works for Cloudstaff.
Jerald Lewis Sanchez is listed as Hotel Reservations Coordinator at Cloudstaff at Cloudstaff.
Jerald Lewis Sanchez is based in Angeles, Central Luzon, Philippines while working with Cloudstaff.
Jerald Lewis Sanchez has worked for Cloudstaff and Alorica.
Jerald Lewis Sanchez's colleagues at Cloudstaff include Roman Strauss L., Alyssa Canlas, Evielaine Cura, Rocelyn (Lyna) Avila, and Joshua Cervantes.
You can use AeroLeads to view verified contact signals for Jerald Lewis Sanchez at Cloudstaff, including work email, phone, and LinkedIn data when available.
Jerald Lewis Sanchez holds Bachelor Of Science - Bs, Tourism And Travel Services Management from Systems Plus College Foundation.
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