It Systems Engineer
CurrentExposure to handling US Support via Phone, Email, Chat and Remotesession support.Hands-on experience in Hardware issues, Wireless issues, MicrosoftOperating System, Microsoft Office, Printer troubleshooting.Coordinate with Partner on onsite support and client managementlevel requests.Work on Windows, Office, Exchange, On-Premises and ActiveDirectory.Strong analytical skills and attention to detail for effective root causeanalysis