• Planning and execution of vendor onboarding strategies for client implementations.• Performed troubleshooting measures on multi-suite applications to ensure properly displayed content• Managed stakeholder expectations through daily web meetings to monitor and control project requirements• Displayed proficient knowledge of information technology and eCommerce technologies• Organized action meetings to manage client expectations and project scope• Enabled client's procurement connections using OCI and CXML standards• Analyzed and investigated root causes of transaction errors as they relate to the software products• Develop and implement strategies for providing exceptional support.