Chia-Ling Chen Email & Phone Number

Taipei City, Taiwan

Implement technical training strategies for over 18,000 global learners, enhancing Intel's Technical Training Program. Collaborate with project managers to organise extensive training schedules for various large-scale initiatives. Coordinate conference and workshop logistics to facilitate seamless event execution. Maintain an extensive repository of over 10,000 technical training documents and videos, ensuring easy accessibility and up-to-date information for stakeholders. Review and present annual training contribution reports to trainers, demonstrating the impact and effectiveness of training initiatives.• Received unanimous positive feedback from trainees across 200+ meetings and internal sessions, reflecting exceptional service and facilitation skills.• Successfully implemented technical training strategies for Intel's Technical Training Program, reaching an audience of more than 18,000 global learners.• Oversaw an online repository of over 10,000 training documents and videos, expertly addressing client inquiries post-training by coordinating with Intel trainers and ensuring all responses were delivered, resulting in a 100% response rate.• Spearheaded the planning and execution of annual events, managing all logistical aspects to deliver well-organised and efficient training experiences.• Extracted and analysed raw data from training systems to generate comprehensive annual contribution reports, delivering key insights and actionable feedback that enhanced trainer effectiveness and improved training outcomes.

Guangdong, China

Oversaw academic quality assurance and project management for over 90 campuses, ensuring excellence in educational standards and practices. Led the development and optimisation of an online data analysis system and contributed to the creation of a multifunctional online platform for staff use. Coordinated and executed functional meetings, workshops, and seminars, managing agendas and logistics to facilitate effective communication and collaboration among teaching managers, academic specialists, and stakeholders. Collaborated with experts to develop curriculum materials and establish i2 curriculum standards for students aged 3 to 15, driving a 15% increase in educational product sales.• Increased educational product sales by 15% through the development of teaching materials and the establishment of i2 curriculum standards.• Managed a team of training managers, ensuring the successful delivery of both online and in-house training programmes to over 70 Foreign Academic Managers (FAMs) and more than 600 teachers and city trainers across 97 campuses throughout China.• Coordinated and monitored the execution of training strategies, aligning content with institutional standards to improve teaching quality and consistency across multiple locations.• Authored and published "i2 Educator" in China, 2019, contributing to the institution's reputation and academic resources.• Enhanced staff collaboration and data management by contributing to the creation of a new multifunctional online platform.• Streamlined operations and project coordination by maintaining an optimised online data analysis system.

Minnesota, United States

Designed interactive lesson plans and seminars, managed classroom dynamics, and conducted regular assessments to track and enhance student progress. Created a positive learning environment by providing individualised feedback and encouraging cross-cultural understanding. Collaborated with educators and staff to support programme goals and improve language acquisition strategies. Taught Mandarin Chinese to U.S. students, developing and delivering customised language courses while promoting cultural exchange.• Developed and implemented a customized Mandarin curriculum that enhanced student language acquisition by 30% throughout the program, resulting in one student achieving high scores on the HSK Chinese test and securing an internship at the White House.• Recognised for outstanding contribution to fostering cultural exchange, and selected as one of 12 representatives from Taiwan to participate in the prestigious Fulbright FLTA Program, leading to increased student engagement and understanding of Chinese culture.

Taipei City, Taiwan

Conducted comprehensive research and curriculum development for Mandarin Chinese education, focusing on grades 1-12 within Taiwan's education system. Played a pivotal role in formulating the National Mandarin Chinese Curriculum Standards, ensuring alignment with educational objectives and student needs. Collaborated on R&D projects for innovative teaching materials and methods, enhancing the effectiveness of Mandarin language instruction across primary education levels. Managed key aspects of national educational research projects, coordinating efforts and maintaining project timelines.• Processed and reconciled financial documents for national-level projects, efficiently managing reimbursements and ensuring accurate filing, which improved financial reporting accuracy.• Assisted in the successful completion and implementation of Taiwan's National Mandarin Chinese Curriculum Standards.• Enhanced cross-functional collaboration by streamlining communication channels between researchers, educational experts, and stakeholders.• Maintained rigorous project management standards to ensure the timely delivery and execution of curriculum development initiatives.• Fostered an environment of continuous improvement in educational standards and practices through meticulous research and analysis.

New York, United States

Developed and implemented a comprehensive Mandarin Chinese curriculum at IBPS Chinese School, enhancing student engagement and language proficiency through innovative instruction and cross-cultural initiatives. Played a key role in curriculum development, classroom management, and interdisciplinary projects, contributing to improved educational delivery and fostering a collaborative learning environment.

Master Of Science - Ms, Management With International Business

Master’S Degree, Applied Chinese Language & Culture Education