Jeralyn Reese is a Founder and Principal at User Inspired. She possess expertise in user experience, usability testing, contextual inquiry, heuristic evaluation, ethnography and 36 more skills. Colleagues describe her as "Jeralyn is a thoughtful and intentional research lead, who brings a depth of knowledge and expertise that marries sound methodology with creative problem solving -- elevating the projects she works on. Jeralyn is a clear communicator in both working relationships and in her delivery of research insights. She cares deeply about ensuring the research she conducts is actionable and impactful. Cannot recommend working with Jeralyn enough." and "One of my most meaningful projects was building support for and participating in the first global ethnography for Yahoo! in 2002. I joined Jeralyn on this amazing design research journey in Taipei, Seoul, SF and Boston. And I wish that I could have joined her in Germany, France and China. There were no precedents and doing field research in each country met with newfound obstacles as she was introduced to and worked with different translators in each market. Experiencing insights first-hand is so powerful, yet budget constraints always pose challenges for getting all of your team involved. I trust Jeralyn to not only distill the important insights and stories for the team, but also share them in a compelling and meaningful way. I'd recommend Jeralyn for any company who is looking to truly understand what their customers need + want."