1. Server Management / Maintenance (Cloudlinux, CentOS) 2. Providing support thru phone, ticket and chat for any Domain and Hosting concerns (SSH, WHM, cPanel and WHMCS).

1. Server Management / Maintenance (Cloudlinux, CentOS) 2. Providing support thru phone, ticket and chat for any Domain and Hosting concerns (SSH, WHM, cPanel and WHMCS).

1. Providing support personally doing hands-on troubleshooting, repairing, and installing Hardware and Software for Laptops, Printer, and Network Connection for employees of ICG. 2. Providing support thru tasks, ticket or chat for any Domain and Hosting and WHMCS concerns.

1. Providing first level of support through phone, chat or most of the time personally doing hands-on troubleshooting, repairing, installing, and re-imaging of Desktop/Laptop Hardware and Software, Printer, Network Connection and Web Applications. 2. Logging of tickets for each Request and Issues related to IT Equipment and Devices, Networkin, Software and Web Applications. 3. Supporting 3 site location in Makati (Manila), Mak-Ban (Laguna) and Tiwi (Albay). 4. Creating reports for Tickets, Inventories, and Installed Softwares.

1. Abstracting of new leases. 2. Review of monthly or quarterly CAM and Taxes statements to find discrepancies. 3. Logging of Real Estate Tax billings, Utility and other miscellaneous billings into the client’s system and creating invoices for payment. 4. Review of tenant ledgers and statements and comparing them with invoices to see if there are any outstanding amounts due.

1. Assisting Citibank Employees, providing first level of support for Password Reset, Software and Web Application problems, Desktop and Laptop Troubleshooting through Phone and Remote Desktop. 2. Creating Tickets for each inquiry, issues and request, escalating tickets to Local Technicians for Hardware Replacement and Repair. 3. Walk-through of clients in the new system, installation of new networks, hardware and software orders or replacement of the parts of their computers.