Leads a team of account executives selling luxury home décor, jewelry and artwork to consumers, corporations and the hospitality industry. • Expanded customer base by forging innovative collaborations contributing to a 65% increase in new accounts • Implemented staging program with Sotheby’s International Realty to place high end art and furnishings in NYC luxury property listings; created a sales pipeline with the U.S State Department, Missions to the UN, and Royal Families in… Show more Leads a team of account executives selling luxury home décor, jewelry and artwork to consumers, corporations and the hospitality industry. • Expanded customer base by forging innovative collaborations contributing to a 65% increase in new accounts • Implemented staging program with Sotheby’s International Realty to place high end art and furnishings in NYC luxury property listings; created a sales pipeline with the U.S State Department, Missions to the UN, and Royal Families in Saudi Arabia and the UAE; collaborated with the American Society of Interior Designers to increase sales through designer channels • Developed corporate, designer, and hospitality lead program, successfully implemented on the company website using Zendesk • Consistently chosen to pursue exclusive leads provided directly by company founder • Re-invigorated customer focus in all sales activities with emphasis on the unique needs of the luxury buyer, increasing customer retention and referrals • Implemented white-glove service for flawless sales execution and follow-up; increased level of post sales client communications ensuring any operational issues are promptly addressed • Designed concept displays for showroom, translating creator’s artistic vision to the customer experience, using current visual merchandising trends • Worked with head designer to implement product personalization in response to customer demand • Introduced new processes and sales team management approaches • Implemented SMART goal setting to clearly define objectives and achievable success for sales team projects; reorganized sales team to leverage skills and interest for working corporate, designer, or hospitality segment leads • Improved analysis capabilities for retail trend data using CRM tools, optimizing the allocation of sales resources • Expanded collaboration with marketing, planning, and executive teams improving goal alignment within the company Show less

· Ensured smooth day-to-day operations of firm activities · Collected and reported key metrics to the Chief Operating Officer to identify opportunities for efficiencies · Managed negotiation of both new and renewal multi-million-dollar insurance policies for more than twenty multi-use buildings, working with legal counsel and insurance company counterparts · Created visual branding materials to expand company visibility

· Organized company events and meetings including annual galas, dance competitions and national network events · Managed large-scale office and studio space refurbishment projects · Designed branding and marketing materials including promotional DVD’s and newsletters