Jerard Butts, Mm Email & Phone Number

Chicago, IL

• Daily Administration and support of business systems including but not limited to, managing user setup, systems configurations, and layout changes.
• Work with business stakeholders, developers, and end users to define requirements, develop and manage new features and processes within the applications.
• Manage the software testing process, which includes devising test plans, creating test cases, establishing protocols and appropriate testing environments, and coordinating actual software testing with end users.
• Identify system problems and manage the resolution process.
• Creating and maintaining documentation on processes, policies, application configuration and help related materials for users.
• Defines project scope, goals, and deliverables that support business goals.

Chicago, Illinois, United States

• Responsible for overall planning, organizing, and execution of all IT functions
• Manages IT team of 3 System Admins
• Manages projects and teams with infrastructure upgrades, implementations, and migrations
• Implementing best practices
• Developing IT policies, process, and procedures
• Single POC for all escalation matters

Chicago, IL

• Provide leadership, direction and support in the development and deployment of the organization’s information technology initiatives
• Serve as the primary point-of-contact with Managed Services Provider, delegating assignments to them as appropriate, overseeing projects, sharing accountability with them for successful outcomes
• Manage day to day operations & upkeep of the Technology footprint across multiple sites
• Acting as a technical expert constantly evaluate existing systems and recommend technology for replacements or upgrades
• Work with leaders and end-users across disciplines to select appropriate technologies to meet organizational needs
• Leverage technology to simplify end-user experience via applications and integrations

University, Mississippi

Key member of the senior leadership team that provides direction for the Athletics program Charged with rebuilding the IT department so that it aligns with the goals of the Ole Miss Athletics ProgramAccountable for IT’s strategic direction, development and growth.Responsible for the technology that supports 16 D1 sports programs, 10 sports venues, 350+.

Chicago, IL

Reports directly to the CIOKey member of the leadership team that provides technical direction for the organizationResponsible for providing strategic and tactical leadership and guidance in delivery of services for the Circuit Courts data center including 24x7x365 data center facilities management, computer hardware management and enterprise.

Chicago, IL

Reports directly to the CIOResponsible for managing four department headsKey member of the leadership team that provides technical direction for the organizationResponsible for providing strategic and tactical leadership and guidance in delivery of services for all Cook County agenciesManage people, performance reviews and compensation. Develop and manage.

Chicago, IL

Reports directly to the CIOOversee and provide project management for an information technology team responsible for network infrastructure, telephony, mobile and local serversDirect configuration, installation, programming and maintenance of server hardware, software and network operating systems, and ensure system availability/reliability.Oversee.

Chicago, IL

• Maintain, support, and manage highly reliable network devices
• Manage AD forest and policies
• Manage Windows servers, desktops, printers and scanners
• Manage VMWare & EVA storage
• Technical lead and SME for infrastructure project
• Manage help desk ticket resolution through the entire incident lifecycle

Managed helpdesk 24x7Manage help desk ticket resolution through the entire incident lifecycleMaintain, support, and manage highly reliable network devicesManage AD forest and policiesManage Windows servers, desktops, printers and scannersManage VMware & EVA storageTechnical lead and SME for infrastructure projects

Chicago, IL

Provide external management of a broad range of information technology initiatives, projects and programs including the creation and implementation of technology and business solutions.Advise on options, risks, costs vs. benefits, impact on other business processes and system prioritiesResearches and provides information on technical trends Provide.

Master Of Management, Sports Administration

Bachelor Of Science, Marketing