Jered Smith Email & Phone Number

Sharon, Pennsylvania Area

Answers telephone calls and emails from DOM Mechanical tubing customers in assigned region. Take orders, and completes all neccesary information for computer entry.Expedites sales order for customer in assigned region and by specific request from customer or sales representatives. Provide customer with up-to-date information regarding order status.Prepares price and delivery quotations from telephone, emails, written or faxed quotation requests.Resolves customer service… Show more Answers telephone calls and emails from DOM Mechanical tubing customers in assigned region. Take orders, and completes all neccesary information for computer entry.Expedites sales order for customer in assigned region and by specific request from customer or sales representatives. Provide customer with up-to-date information regarding order status.Prepares price and delivery quotations from telephone, emails, written or faxed quotation requests.Resolves customer service problems on orders, interfacing with necessary departments and personnel.Provides pricing for order and quotes via computer generated pricing, contract or special pricing determined by Mgr of Customer and Product Administration. Show less

* Operated forklift* Operated receiving and shipping computer software* Fulfilled orders for contractors

* Supervised 23 employees daily* Determined where improvements could be made and implemented an action plan* Trained new employees on correct work methods* Maintained and promoted a safe work environment* Worked with employees to increase individual productivity* Generated sales leads* Understood all inbound, delivery, and outbound procedures* Planned daily employee staffing* Corrected and approved employee timecards using GTS payroll software* Provided… Show more * Supervised 23 employees daily* Determined where improvements could be made and implemented an action plan* Trained new employees on correct work methods* Maintained and promoted a safe work environment* Worked with employees to increase individual productivity* Generated sales leads* Understood all inbound, delivery, and outbound procedures* Planned daily employee staffing* Corrected and approved employee timecards using GTS payroll software* Provided customer service for customer inquiries over the phone and in person* Created and interpreted reports to correct negative trends* Problem solved any mechanical or electrical problems Show less

* Operated manufacturing machinery in the galvanizing, testing, furnace, threading, and straightening departments