Jerel De Leon Email & Phone Number

Philippines

- Solutions Engineering for UiPath, Outsystems, PayPlus and Appian- Handles RFP Responses, Effort Estimation and Solutions Architecture- Pre-Sales Platform Development and Product Management- Leads Pre-Sales Efforts in the E2E Sales Life Cycle- Coordinates with Marketing to Handle Inbound/Outbound Sales Initiatives- Collaborates with Internal Practice Teams to Devise Effective Solutions for Customers.- Attends Meetings with Sales in Pre-Bid Meetings and Responding to Customer Inquiries.- Produces Detailed Effort Estimations and Pricing and Proposals.- Proposal | Product Presentations to Customers and Businesses.- Conducts and Participates in Product Campaigns to Educate Businesses and Customers.

National Capital Region, Philippines

- Working closely with the sales team by taking ownership on preparing technical proposals, - RFP responses, effort estimation and solution pitches for business clients. - Attending meetings with account managers and acting as a technical expert.- Putting together business cases for the sales teams to support their proposals.- Working closely and collaboratively with customers to devise effective solutions.- Ensuring that the companies production can deliver on ƚhe customers requirements - Working closely with customers to understand and capture requirements scoping. - Replying to customers following requests for information and proposal requests. - Attending Pre bid meetings and responding clients for any proposal clarification in timely manner. - Performing System analysis & design.- Presenting proposals to customers alongside members of the sales team. - Producing detailed costings for customers and ensuring the contract is profitable.

- Handles the Customer and Technical Service divisions.- Handles CSAT and Technical assessments.- Coordinates with Partners for streamlined delivery of products offered.- Coordinates with Finance, Sales and Marketing Departments for E-Consumer Data analysis.- Manages Job Orders for processing including replacements, refurbishments, repairs and upgrades.- Manages up/cross selling opportunities for existing customers.- Manages Stakeholder, Customer and Partner relationships.- Maintains and reports internal financial data and targets.- Ensures quality driven output for internal and external processes for the Service Department.

Philippines

• Manages employer’s client relationships and provides clients excellent service and support.• Facilitates Introduction and Presales meetings with existing and potential customers.• Prepares solution proposals for new business transactions.• Reviews and maintains contract agreements between HCX and customers.• Monitor and manage overall performance of projects under the portfolio ensuring successful on-time and on budget delivery and deliverables are meeting the right level of standards.• Supports internal account teams, IT and other stakeholders with the development of proposals,presentations and plans ensuring that all strategic objectives are met• Maintains internal account financials and productivity targets.• Creates and facilitates CSAT sessions with customers/partners.

Market Market 2Nd Floor Taguig, Bonifacio Global City

- Client Management- Change Request Management- Operational Issues Management & System Maintenance- Reports Management- Techno-Functional Peoplesoft Consultant- Cloud Support Oracle Taleo & Fusion- Functional Support Roles- Technical Support Roles

2330 Roxas Boulevard, Pasay City

System Maintenance and EnhancementSystem ImplementationsResearch & DevelopmentIT SupportTechnical Support

70 Sip Ave, Jersey City, Nj 07306, United States

Help-deskEnrollment & CounselingStudent Events & Affairs

Bachelor’S Degree, Information And Communication Technology, 2.0 G.P.A Philippine Grading Standard

Activities and Societies: Bedan Musicians Guild.Talent & Production Manager for Bedan Musicians Guild, played a solid role as an artist.

Associate’S Degree, Computer Science, 2.9 Gpa American Grading Standard

Activities and Societies: - Member of the American Pinoy Organization of the Youth (A.P.O.Y) - Member of the Cultures and Values.

High School, 2.5 G.P.A American Grading Standard

Activities and Societies: - Member of the Asian Society - Tennis Singles Player - R&D Gaming Society