Jereld Koh Email and Phone Number

• Formulated & integrated system processes (including SaaS platforms) and S.O.Ps, leading to improved efficiency & productivity from both planning & operation departments.• Procured & implemented PIC-approved accounting, inventory and payroll systems.• Reviewed and advised on governmental and industrial regulatory compliance and standards (CPF, IRAS, SCAL, BCA)• Compiled company’s annual financial reports according to statutory reporting standards.• Implemented and reviewed sales, costing and variance analysis relating to company’s sales, job orders and service reports. • Integrated a Customer Relationship Management (CRM) protocol and SaaS system, generating more than 80% in monthly accepted re-contract quotes.• Forged & managed new & existing customer relationships along with strategic partners.

• Conducted pricing & market validation trials and established product/service package offerings.• Engaged in material sourcing, procurement and established working relationship with automotive vendors.• Developed & implemented online and offline promotional marketing materials, which drove 15% increase in packaged sign-ups.• Compiled company’s annual financial reports according to statutory reporting standards.• Developed a Customer Database Management (CDM) system through SaaS integrations to manage customers’ particulars and customers’ previous automotive services.• Liaised with customers’ inquiries and provided recommendation on related product & service offerings

• Managed and clinched an omni-channel retail sales pitch covering proposal development, market research and project recommendations.• Developed and executed marketing campaigns & strategies relating to clients’ branding and advertising KPIs• Restructured and expanded on company’s product & service offerings, bringing forth improved sales and new clientele• Constructed an in-house marketing and client engagement toolkit for 70 employees to enhance service quality & professionalism

• Facilitated in the computation of capital allowances for SIA’s annual corporate tax.• Conducted a company-wide Goods & Services Tax (GST) review on Scoot Pte Ltd quarterly financial accounts.• Recommended and educated Scoot staff on VAT internal controls and insights.• Processed individual tax assessments for overseas employees of SIA subsidiaries.• Acquired knowledge on various tax strategies relating to VAT & corporate tax.

• Supported Credit Processing Officers in their credit assessment process• Liaised with Account Managers, to ascertain details of loan applicants and provide operationalsupport• Processed and maintained loan applications in bank’s database• Obtained valuable insights into the workings of the Hire-Purchase market