Nelson S. Email & Phone Number

Columbia, Maryland, Us

• Designed, implemented, and expanded Cypress automation test suites to enhance test coverage and efficiency. • Performed manual testing and developed automated test scenarios to validate new features. • Developed in-depth product and domain expertise to ensure product quality aligns with customer needs and expectations. • Identified, troubleshot, and resolved CI/CD pipeline failures related to test automation. • Collaborated with engineering teams to test, approve, and deliver high-quality builds within tight release schedules. • Partnered cross-functionally with stakeholders, developers, DevOps, product managers, and designers to prioritize test scenarios and use cases. • Established and enforced standards for automation, continuous integration, and test case management to improve testing workflows.

Nashville, Tennessee, Us

• Enhanced QA team capacity by implementing test automation with TypeScript and Cypress, optimizing efficiency.• Fostered team growth through mentoring QA staff and offering constructive feedback to product and engineering teams, improving collaboration and project outcomes.• Pioneered new test processes, quality standards, and STLC workflows, accelerating time-to-market and boosting software quality.

Indianapolis, Indiana, Us

• Spearheaded test codebase refactoring and rewriting for best practices and stability, leveraging expertise in TypeScript and Cypress.• Streamlined test processes, quality standards, and STLC, elevating quality assurance and software quality.• Introduced engineering productivity processes, increasing team efficiency and ensuring successful project delivery.

Los Angeles, California, Us

• Tested (validated) and documented new features and provided constructive feedback to engineering, product management, and quality assurance team members.• Coordinated with QA and Product team to develop manual and automation test plans and implementations.• Improved quality assurance by fine-tuning test processes, quality standards, and SDLC workflows.• Utilized knowledge of Cypress + TypeScript to bolster the existing E2E test framework.

El Segundo, California, Us

• Designed, documented, built, and maintained test automation frameworks and functional test cases using Cypress, TypeScript, and other dependencies to bolster product stability and quality.• Immensely contributed to automation and manual testing initiatives, this includes: • API testing. • UI (front-end) and E2E testing. • Stress, load, and performance testing.• Trained and assisted application engineers, QA automation engineers, and QA testers regarding TypeScript, Cypress, SQA methodologies, and project management.• Created Test Plans, Test Cases, and other QA deliverables to increase QA visibility and transparency.• Planned, wrote, and maintained front-end and API level automation tests using Cypress (E2E Test Framework) in TypeScript.• Implemented test frameworks in CI/CD environment and generated QA deliverables & reporting to elevate and track product test coverage.• Improved QA communication through providing constructive feedback to design, project management, and development teams.

Jacksonville, Florida, Us

• Improved SQA by implementing manual (Zephyr) and automated (Cypress) test cases/suites with knowledge of database testing and virtual environments.• Enhanced product stability by writing and maintaining cypress automated test scripts w/understanding of ISTQB policies and procedures.• Increased team quality and productivity by learning new methods and tools to teach other team members.

• Enhanced product experience by designing UI/UX artifacts and interacted with developers to complete front-end and user-flow implementations.• Boosted product stability by executing excellent manual and automated software quality assurance.• Improved application emails by redesigning email templates (HTML/SSS) for email marketing campaigns and application notification emails.• Lead project management, design, and marketing meetings and discussions.• Implemented lean agile methodologies.• Created and managed test suites, plans, and cases.

Salt Lake City, Ut, Us

Department of Biomedical Informatics• Created and maintained databases, network accounts, and programs for specific needs. (i.e. Student databases, financial/operations databases, tech assets/inventory) Using SQL, FileMaker, and Sienna• Design and maintained department websites (via Cascade server CMS, manipulated php templates according to University Health Sciences style guide.)• Help desk resource for assigned task: computer support/trouble shooting, Installing/upgrading computer hardware and software applications, liaison to HSC IT, Main Campus IT, CHPC, Pulse admin, Telecom.• Managed and updated department social media accounts (i.e. LinkedIn, Facebook, Twitter, department website posting) and manage student social media representative.• Maintained internal process and policy documentations (via Confluence and Pulse [Microsoft SharePoint]) and managed student pulse webpage designer.• Executed distance learning support (i.e. Managed physical classroom environment for remote seminars, sandboxed tools for courses, Canvas management)• Performed technology/software trainings for faculty and staff.

Eden Prairie, Minnesota, Us

• Participated as an integral part of the engineering team to deliver outstanding software quality assurance. Which includes debugging and troubleshooting a range of company products.• Operated on a team that used the Agile/SCRUM methodology.• Ensured proper processes, methods and procedures are in place for inspecting, testing and evaluating the compliance of products to customer requirements and internal specifications and standards.• Used Atlasssian services like Jira, Bitbucket, Bamboo, Confluence.• Utilized an array of Microsoft Windows releases and Linux Distros daily for diagnosing and testing hardware and software requirements.• Served as a voice of Quality Assurance when interfacing with Engineering, Program Management, and Operations personnel.• Utilized quality assurance methodology to validate and approve a variety of hardware and software improvements and bug fixes.

Salt Lake City, Ut, Us

Digital Learning Department (formerly Teaching and Learning Technologies)• Delivered exemplary software and technical support for Canvas (Instructure), the Uonline Center, and exam services.• Regularly operated as team lead for the Teaching and Learning Technology Center at the University of Utah.• Provided computer support by troubleshooting and correcting problems with computer hardware or software applications.

• Monitored and utilized analytics to evaluate post on blogs, forums, and social networks• Utilized focused tools to assess website and social media optimization• Website and post Keyword analysis

Bachelor Of Science - Bs, Multi-Disciplinary Design

Advanced High School Diploma, Mathematics