At New Wave English Academy, our team prioritizes fostering a dynamic and inclusive learning atmosphere. We employ innovative teaching strategies, embracing digital resources to elevate engagement and efficiency in our intermediate English classes.My role as Group Leader at Praying Pelican Mission involves streamlining logistics and facilitating cross-cultural dialogue. This position has honed my skills in customer advocacy and teamwork, allowing me to contribute effectively to our mission's success while ensuring safety and a positive experience for all participants.
New Wave English Academy
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Instructor / TeacherNew Wave English Academy Apr 2022 - PresentCurrently, I am an Instructor at New Wave English Academy, where I focus on teaching intermediate-level English classes. I develop curriculum content, prepare engaging lesson plans, and employ a range of teaching techniques to accommodate different learning styles. I strive to create a positive learning environment, encourage participation, and use digital resources to enhance classroom interaction and learning efficiency.
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Group Leader And InterpreterPraying Pelican Mission 2021 - PresentI served as a Group Leader and Interpreter for Praying Pelican Mission, where I led and assisted groups from the United States during mission trips to Nicaragua. I ensured participant safety, coordinated logistics, and acted as a primary interpreter for communication between local communities and group members. Due to my performance, I was chosen to lead groups in the Appalachian region for four consecutive months, managing budgets, accommodations, meals, ministry activities, and transportation… Show more I served as a Group Leader and Interpreter for Praying Pelican Mission, where I led and assisted groups from the United States during mission trips to Nicaragua. I ensured participant safety, coordinated logistics, and acted as a primary interpreter for communication between local communities and group members. Due to my performance, I was chosen to lead groups in the Appalachian region for four consecutive months, managing budgets, accommodations, meals, ministry activities, and transportation logistics. Show less
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Customer Service AgentCapital One 2017 - PresentI worked as a Customer Service Agent at Capital One, where I handled customer calls and resolved a variety of issues, including billing inquiries, account disputes, and transaction problems. I focused on providing excellent customer service by actively listening to concerns, delivering accurate information, and offering e�ctive solutions to enhance customer satisfaction.
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Bilingual Customer SupportCenterpoint Energy Feb 2019 - Jan 2022At CenterPoint Energy, I provided bilingual customer support across four states, addressing a wide range of customer inquiries, billing issues, and service requests. I also created detailed reports for management, analyzed customer feedback, and identified areas for improvement. My e�orts led to a promotion to a �over support role, where I guided and assisted other agents to ensure consistent service quality.
Frequently Asked Questions about Jeremi Seiman
What company does Jeremi Seiman work for?
Jeremi Seiman works for New Wave English Academy
What is Jeremi Seiman's role at the current company?
Jeremi Seiman's current role is Instructor @ New Wave English Academy | EF SET English Certificate.
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