Our nonprofit organization is dedicated to harnessing the transformative power of the Creative Arts to foster healing, empowerment and well-being in individuals facing diverse challenges. Our mission is to provide accessible and innovative programs that inspire self-expression, promote mental health and build resilient communities.

I successfully launched an independent talent booking platform and oversaw the operations of events, ensuring smooth execution from start to finish. I prepared targeted marketing campaigns and leveraged my exceptional planning and management skills to influence growth in the local music scene. I forged valuable relationships with entertainment companies and venues, while also negotiating talent and venue contracts. Additionally, I delegated event operation tasks to onsite staff and provided training on policies and procedures to ensure consistency and professionalism. I also designed marketing collateral to effectively promote events and drive attendance

AppDirect acquired TBI Feb.1st 2023 - AppDirect offers a subscription commerce platform that makes it simple to sell any service, through any channel, on any device—including SaaS, IaaS and DaaS. Our platform opens up endless opportunities for commerce innovation, giving businesses the freedom to grow. AppDirect also powers AppSmart, a B2B technology marketplace and ecosystem connecting technology buyers with expert advisors to make it easier to sell, buy, and manage telecommunications, cloud, and other critical business services. Headquartered in San Francisco, AppDirect is trusted by brands such as Microsoft, Google, Comcast, Deutsche Telekom, Jaguar Land Rover, ADP, and many more.

TBI delivers enterprise technology that drives successful business outcomes for IT selling partners and their customers – all with a personal and unbiased approach backed by rapid responsiveness and unrivaled service delivery. Our team of trusted subject matter experts, engineers and project managers ensure that customers receive the best in cloud, internet, data, mobility, voice, and managed services from a large portfolio of solution providers, while remaining agnostic and focused on results. We offer free technical expertise, training and marketing to position our partners as the foremost authority and trusted advisors for business technology needs. With the largest back-office in the industry, TBI partners are fully supported by pre- and post-sales operations, project managers, and solutions engineers certified in the latest industry-leading technologies.

I worked directly with business owners on day-to-day operations, playing a key role in establishing entertainment platforms for various businesses owned by the group. I developed and implemented successful marketing strategies to drive visibility and engagement. As a rentals and national talent broker, I coordinated with all departments to ensure seamless event execution. Additionally, I supervised staff and provided training on marketing techniques to effectively drive business growth.

I was responsible for driving customer growth and retention, ensuring long-term satisfaction and loyalty. I resolved customer service issues promptly, maintaining high standards of service. As part of my role, I trained new hires to ensure consistency and quality in our operations. I also facilitated drop-offs and recoveries, ensuring smooth logistics processes, while maintaining accurate inventory to support efficient operations.

I served as the primary point of contact between Amazon and a third-party logistics (3PL) company, overseeing daily operations for XVP Logistics in Kenosha. I delegated the scheduling of drivers and dispatchers, ensuring smooth operations and timely deliveries. I kept contractors informed of any incidents related to deliveries and prepared efficient route schedules. Additionally, I managed the largest 3PL route for the MKE5 facility, ensuring optimal performance and delivery efficiency.

I supervised a team of up to ten employees, providing leadership and ensuring effective coordination with facility management companies. I negotiated pricing with clients and contractors to maintain profitability while managing project costs. As part of my role, I dispatched field technicians and ensured payroll was optimized through proper staffing levels. I was also responsible for the procurement of materials and contractors, ensuring resources were available when needed. Additionally, I applied strong project management skills while collaborating closely with the capital improvements manager to ensure the timely and successful completion of projects.

I collaborated with the talent buyer to organize and produce successful events, overseeing all aspects from start to finish. On the day of the event, I directed onsite contractors, vendors, staff, and talent, ensuring smooth operations. I also resolved any critical production issues that arose, maintaining a seamless event experience. Additionally, I trained on-site event staff to ensure efficiency and professionalism. Part of my role also involved securing sponsorships and vendors, contributing to the event's financial success and resource availability.

I regularly engaged with C-level executives and key decision-makers to understand their business needs. I presented inclusive summits tailored to the B2B market, ensuring the content was relevant and impactful. Additionally, I analyzed each company’s specific needs to design and present the most effective summit campaigns, driving engagement and delivering value.

I conducted thorough research on prospects to understand their unique needs, ensuring a tailored approach to each opportunity. By leveraging partner promotions effectively, I maximized the close rate on pipeline opportunities. I focused on developing strong relationships with customers, ensuring consistent business and long-term loyalty. Additionally, I evaluated prospects to determine if they were qualified buyers, ensuring resources were directed towards the most promising leads.

In 2010, my team was ranked #1 in small business for overall sales and goal attainment, a testament to our dedication and performance. I maintained a productive book of over 500 accounts, consistently managing relationships and driving growth. I evaluated trends within the IT sector to stay up-to-date with emerging technologies, ensuring our offerings were always competitive. To break through gatekeepers, I developed strategic approaches, optimizing sales outreach. Additionally, I actively participated in weekly vendor trainings on new product launches, keeping our team knowledgeable and well-prepared.

I effectively assessed and met customer needs using consultation techniques, building rapport with returning clients by identifying and addressing their specific requirements. Through strategic upselling, I facilitated sales growth and maximized revenue opportunities. Additionally, I managed print production and quality assurance across multiple locations, ensuring high standards and timely delivery of products.