Opened and managed successful major accountsResearched new materials for industry useDeveloped new products using materials previously unused in the industryExpanded company presence overseasCreated new prospering product linesOversaw importation and exportationGenerated part numbers for organization and classificationDeveloped procedures for daily operationsCreated customer files for all customers with pricing and plating processUtilized Draftsight software to generate, modify and convert 2D and 3D printsVerified all specifications on each print to ensure correct dimensionsImplemented proprietary custom plating for major clientsQuoted customers estimated repair cost and process for restoration of customer supplied coresProvided turnkey production quotes for both musical instrument and production automotive aftermarket customersRepresented the company at the 2012 and 2013 National Association of Musical Manufacturers conferences.

Developed effective marketing strategies for existing productUsed media such as YouTube to raise new product awareness and increase online presenceForecasted product demands based on current market trendsIntroduced new internationally acclaimed artists to become endorsers of the brand Represented the company at the 2011 and 2012 National Association of Musical Manufacturers conferencesCreated and implemented Quality Assurance Standard Operating ProceduresProvided necessary training to employees Ensured that safety and quality standards were metSpearheaded new procedures to prevent defective product from entering market Personally inspected, set-up and maintained artists guitars based on individual specificationWorked closely with factions in eastern Asia to ensure proper quality and production techniquesTraveled to ex-US facility to oversee new tooling and manufacturing techniques in order to eliminate quality control issues Improved quality of manufacturing at both the primary and secondary ex-US factories through video and audio instruction via Skype Produced instructional videos detailing proper manufacturing techniques Managed a team of 9-15 employees Made determination on number of employees based on production scheduleChanged the production line operations from push to pull and pull to push, based on production requirementsImplemented the merging of two production lines to one production line, optimizing production.