Responsibilities:● IT OperationsManaging, delivering and supporting technology services to meet the business needs on internal and external users.- Lead the technology operations and infrastructure- Monitoring and management of networks and servers - System or OS upgrades, patches and security updates- Service desk support or remote in may branches area● IT ApplicationsSupport and helping the end-user understand how to use the application or system and help solve any issues.● IT Strategy & TransformationFlexibility, manageability, low total cost ownership, security, and budget cost savings to meet IT and business goals.- Identifying and eliminating sources of waste- Migrating system to cloud Amazon Web Services (AWS), Amazon EC2, Cloudfront, etc- Manage IT costs, mitigate risk, and deliver business growth● Digital Marketing Help creation content to deliver company product and services information through various digital channel social media technology.- Help design, build and maintain company social media such as Tiktok and Instagram- Identify, analyze trends and content to assess how well it’s performing user experience- Research and analyze consumer behaviors in social media trends● Data Processing Organize and control inputted shipping data to ensure all shipping information is valid- Lead all data entry teams to be able to input data in accordance with shipping- Supervise and monitor changes in shipping data information according to real conditions Key Achievements:● Migrating offline premise server system to online in Amazon cloud server system in 2017● Renew all server and workstation computer devices with low cost but effective from 2017● Help and support IT system in opening many branches area from 2020 to 2022● Over 100 units of CCTV in headquarter and all branches was installation and still monitoring● Almost 50 units of GPS vehicles was installed with vendor to track delivery information

Lead IT DepartmentSupervise Network Infrastructure (Fortinet Fortigate Firewall)Supervise VDI (Virtual Desktop Infrastructure)Supervise IT Change ManagementIT Budgeting

Responsibilities:● Lead internal IT Network, Server and IT Operations office team● Review IT Policy, Procedure and SOP periodically● Vulnerability security assessment every quarterly● Monitoring backup server, CCTV and network periodically● Work together with IT vendor to achieve quality IT services● Participate in technical IT security training from vendorsKey Achievements:● Successful PCI DSS 2.0 Audit Certification in 2014-2015● Successful PCI DSS 3.1 Audit Certification in 2015-2016● A part of EE-MPOS Wirecard Indonesia Data Center Setup Team in 2016● Work together with other foreign team in other country (Singapore, Germany, etc) to escalate IT issue and find technical solutions

Responsibilities:● Work with marketing director to setup marketing campaign in forum community● Create blog and optimize any marketing hotel content● Help IT support and troubleshooting in office JakartaKey Achievements:● Opening new Karma property office in Jakarta● Bali free stay program for memberships hotel marketing● One week trip to London, England memberships promotions

* Develop inventory control web* HTML, PHP & Mysql, JQuery* IT Office Infrastructure

Responsibilities:● Manage all daily operations of 3 store of internet & games online● Lead and supervise 3 head of store to bring good service and gain high revenue● Build good relation with other game publisher (Lyto, Megaxus, Gemscool, etc)● Review other competitor for improving quality of store service● Troubleshoot of total 200 workstations (Software, Games Applications, PC hardware)Key Achievements:● Opening and maintain 3 internet & games online store in South Jakarta with 50 workstations in every store