Information Technology Technician
● Provided IT Consultants with technical support backup and to fix printers, hardware, and software problems on-site ● Handling supply delivery of printer paper, peripherals, and any item related to the IT Department ● Wiping Mac computers and re-imaging Linux machines ● Utilizing Xymon to monitor various lab functions, including printing, webcams, and network status. ● Manage all the computer labs and libraries. ● Setting up computer labs and libraries with newly received devices (new computers, printers, scanners, etc.) ● Working closely with the Technical Support Specialist by completing assigned tickets of customer request