I worked as a Network Engineer and Computer Tech.

Highly effective worker with skills and experience in networking, troubleshooting, and maintaining accounts for hundreds of military men and women deployed in international locations.

Maintain and Troubleshoot user accounts. * Handled technical troubleshooting within an enterprise environment, including system crashes, slow-downs and data recoveries. * Engaged and tracked Priority 1 issues, with responsibility for the timely documentation, escalation, resolution and closure of trouble tickets. * Diagnose system hardware, software and operation problems, and implemented corrective action.

Designed and maintained a live Network for Joint Base Lewis-McCord. * Designed and implemented the Network layout for the live network at Joint Base Lewis-McCord and for exercises with the Countries of Japan, Korea, and Germany. * Experience in EIGRP, OSPF, and BGP. * Designing and deploying virtualized network services . * Network optimization, network health via monitoring, thresh holding and throughput capacity planning. * Network analysis via protocol analyzers. * Technology leader with regards to Hardware Load Balancing.

Maintained battle field systems for higher commands. * Provides technical and integration capability in order to fully integrate and test Battle Command systems in a user training simulation. * Plan, conduct and support daily technical review meetings. * Provide tangible information for tracking purposes. * Responsible for maintaining current versions of operating systems and patch releases. * Maintains Combat Operations Center systems and associated workstations by installing, configuring, and troubleshooting each respective system in accordance with supporting technical documentation.