Jeremiah Farris Email & Phone Number

Gilbert, Az, Us

Gilbert, Az, Us

United States

OpusXenta is a global technology provider with a presence across North America, Australia, New Zealand, and the United Kingdom. OpusXenta focuses on solving the complex challenges that their clients encounter everyday so that they are able to focus on what is most important serving their customers. OpusXenta has a range of solutions, including operational tools, database management systems, CRM, and payment solutions.-Manage a book of up to twenty clients at a time to move them completely through their 6-12 month onboarding cycle.-Work in collaboration with the development team to address customer requirements, resulting in a much higher customer satisfaction rating, per surveying customer satisfaction.-Champion customers' feedback to the development team, leadership and the product planning teams, resulting in software improvements and a smoother customer experience.-Lead product education with customer stakeholders, ranging from President and CEO to volunteer administrative teams, resulting in an increase in customer product usage.-Work cross-collaboratively with finance, sales, leadership, payment solutions, and adoption teams over multiple time zones on multiple continents, resulting in a deep understanding of cross-cultural and departmental expectations and motivations.-Provide a consultative approach to curating customers data to import into the database across as many as 5 imports, resulting in clean sets of imported data.-Lead training with new sales team members during their training phase, resulting in increased registrations YOY from 2023 to 2024.-Successfully Initiate and implement marketing campaigns for flagship solutions, resulting in increased sales and brand awareness in the U.K. and U.S.

Phoenix, Arizona, United States

Chase is one of the largest banks in the United States, offering Retail Banking, Commercial Banking, Wealth Management, and Investment Banking, among other things.-Managed and fostered lasting business relationships, bringing in over $1M in new deposits for other units. -Developed new loan prospects by making 150-175 weekly cold calls.-Originated, processed, closed and administered customer loan proposals.-Worked in multiple systems to produce creative solutions for customer's financial goals.-Performed above national average in production and feedback, ranking in top 10%

Greater Phoenix Area

AT&T is a large multinational telecommunications conglomerate, mobile and fixed telephone service, broadband subscription television service, and other telecommunications and digital entertainment service.-Supervised and coached employees to become top regional performers in sales.-Prepared and presented proposals and strategic plans for customer solutions, resulting in 150% to target sales goals.-Researched and developed customer solutions with AT&T partners.-Built long-term business growth by establishing customer relationships.-Managed time, sales goals, service targets, team improvements, and competitor knowledge.

Gilbert, Arizona, United States

-Utilized exemplary customer service skills to exceed sales goals and become top store performer.-Executed a productive guest experience with direct customer interaction and referral business.-Demonstrated capability in selling premier products by building value for the client.-Continually updated product knowledge and resolved customer queries with regard to sales and store promotions.-Provided accurate information on supplier programs and products, helping drive high customer retention.-Oversaw deposits, processed financial transactions and maintained inventory