Jeremie Smith Email & Phone Number

United States

Monitor consumer feedback with plan and relay issues to partnering vendors. Part of team that works on initiatives consumer assessment of healthcare providers and systems (CAHPS) to improve member experience through member surveys and vendors to ensure better service and quality.

Tampa/St. Petersburg, Florida Area

• Handed hotel products for demonstrations and product testing • Executed SLA’s for consumers events and marketing• Maintained relationships with counterparts in logistics and day-to-day operations team to meet consumer deadlines• Took lead in executive meetings concerning customer feedback on products and ways to make improvements• Educated new team members on product placement, how to setup Food and beverage products for meetings as well as how to manage their own events

• Managed contracted product space for group consumer market for meetings and conventions • Executed on all aspects of event management ranging in revenue from $100,000 up to $1 Million; analyzed and help create products to reach consumer goals and requirements for maximum viability, finalized the logistics of the product for the customer from arriving to the location to the end of their stay.• Assisted the consumer with finalizing and maintaining the bottom line along with negotiation for services from vendors as well coordinating the terms and requirements back to the consumer• Assisted coordination of all technical aspects including day-to-day operations, post-event analysis and ensuring a return on investment through upsell.• Engaged with stakeholders for inception of project design in consumer deadlines were properly met as well as properly conveyed to operations team.• Analyzed and constructed pre-planning, site, and pre-function walkthroughs with vendors and production teams • Ensured consumers deadlines, requirements through support of components of the product line ensuring execution in on par with the departmental goals.

Miami/Fort Lauderdale Area

Proactively worked with each Convention Manager prior to group’s arrival on all logistics of program.Inspected and detailed all meeting rooms/function spaces. Worked closely with all operational departments to ensure meeting planner and attendees needs were met with.Conducted pre-function walkthroughs with vendors and production teams to ensure smooth load-ins and outs while maintaining the upkeep of the HotelActed as a liaison between client and operating departments, to ensure the seamless operation of all meetings and events.Supervised workers in preparing banquet/convention rooms.Coordinated activities of kitchen and dining room workers during banquets to ensure that food and beverage was served promptly and with optimum service.

Miami/Fort Lauderdale Area

Execute proposals to Fortune 500 Companies from the directive of the Senior Vice President and Account Executives within the department.Working closely with the Client Service Managers and Coordinator on all elements and promotions including but not limited to client relations, hospitality, special events and game operations in regards to Sponsor contractual obligations; responsible for seeing that details are properly communicated to all internal departments as well as with the sponsor representative. Manage In-Game promotions and executing with the fans Maintain an accurate departmental budget Researching potential prospects and providing accurate lead generation Generating analytics utilizing industry formats such as Repucom and Scarborough

Jacksonville, Florida Area

Coordinated with the Head of Banquets and staff to ensure the flawless execution of dinner service and events.Provided 5 Star Service to clientele by providing impeccable ballroom/restaurant set up, program detail, and event execution.Communicated with the Executive Chef to provide customer feedback on menu items; in addition provided creative ideas which enhanced the overall culinary experience for the consumer.

Jacksonville, Florida Area

Responsible for providing maintenance on multiple aircrafts.Maintained an accurate tool inventory and replacement; ensured codes and regulations were up to date.Trained and supervised new personnel on the rules and regulations for handling aircraft parts and hazardous chemicals.Instructed personnel on how to operate a flight deck to successfully launch an aircraft.

Bachelor Of Applied Science (B.A.Sc.), Sport And Fitness Administration/Management

Associate Of Arts (A.A.), Arts