Jeremie Meyer, Rpl Email & Phone Number

Amherst, Ma, Us

United States

Founder/Owner of Meyer 9-1-1 Solutions, a public safety communications training and consulting company.

Remote

As a Senior Consultant, I play a crucial role in developing, establishing, and nurturing relationships with potential clients in the public safety industry, positioning SmartProtect as a key solution to their operational challenges. My role includes a blend of business development, strategic planning, and industry expertise.

Massachusetts, Usa

Teaches public safety communications continuing education courses for industry Development of course curriculum & instructional materials. Researches & identifies appropriate student course material & instructional resources. Work & teach public safety communications dispatchers of varied, multi-cultural backgrounds; evaluate student progress & performance. Assists w/ marketing the program & recruiting students Plan course instruction based on the approved syllabus/outline provided to ensure course content & objectives are met Utilize a variety of teaching styles & methods to accommodate diverse learning styles Utilizing instructional technologies, including computers, internet resources & other appropriate media in instruction Writing & producing electronic presentations w/ PowerPoint & other similar Teach & communicate w/ students of varied multicultural backgrounds

170 Henry Johnson Blvd, Albany, Ny

I implemented formal initial & in-service training programs Increased staffing from 42% to 88% in two years Successfully lobbied the Municipal Civil Service Commission to change minimum qualifications for Telecommunications Senior Dispatchers & Telecommunications Shift Supervisors Ensured all Communications Center staff met NY state law Increased the unit's budget providing better training, furniture, equipment & working conditions Assisted w/ upgrades to NG9-1-1 & Radio systems Made a positive impact on the moral & culture in the center Ensured that calls for police, fire, & EMS were properly processed & dispatched Oversaw/monitored maintenance & implementation of technology systems, including CAD, automated telephone & radio systems Interpreted & applied department standards, P&Ps, along w/ pertinent Federal, State & Local laws, codes & regulations Monitored compliance Coordinated w/ State/Federal agencies in meeting all requirements for all City of Albany communications systems Anticipated future communications/network needs & identified proactive solutions to satisfy those needs Provided training materials for the mechanical use of all features of emergency/non-emergency communication systems Participated in the selection, training & development of telecommunications personnel Fostered a professional work environment Served as primary APD liaison to vendors, contractors, consultants & outside agencies for all communications related issues Assisted w/ negotiating related contracts, including setting operating performance standards & administering contracts to ensure compliance w/ operating performance standards Oversaw the preparation & administration of the division’s budget, grants, & requisitions of equipment/supplies/materials. Worked w/ the Public Information Officer/Community Services Unit to aid & information to the public on the function & capabilities of the Communications Division and 911 Emergency Telephone System Managed payroll

Northampton, Massachusetts, United States

Responsible for coordinating team functions & providing any necessary support to the CISM teams. Responsible for developing & maintaining a selection process for those wishing to serve on the CISM team Organizing appropriate training providers & programs & ensuring that the appropriate training is attended by allteam members.

Holyoke, Ma

Responsible for overseeing the day-to-day operations & technical support (as related to operations) for public safety dispatch operations & police dispatching services, training functions & special projects.- CAD Administrator - CJIS Representative - Dispatch Training Coordinator - Perform training needs analysis - Plans develop & present training - Creates handbooks & manuals, PowerPoint aids for training & presentations - Maintains database of training files for all employees - Assesses trainee progress & job performance - Assists in the updating & creation of department P&Ps as they relate to public safety telecommunication- Developed & implemented an inhouse guidecard system- Creative out-of-the-box thinking related to budgetary needs & procurement of equipment- Budgeting & department finances- Assisted with COVID-19 response, mitigation, testing site & contact reporting- Development & implementation departments of various emergency management documents & reports

Springfield, Massachusetts Area

Answers emergency and non-emergency phone calls and coordinates the response of law enforcement officers to crime and accident scenes. Provide assistance to officers by answering queries about things like driver’s license or warrant information.- Oversaw & monitored communications activities in order to ensure compliance w/ governing laws, rules & regulations- Served as the first point-of-contact for callers & walk-in customers requesting services- Reviewed dispatch logs for completeness, accuracy & punctuality- Advised, directed & interpreted emergency calls for service & initiates police, fire & EMS response- Initiated emergency alerts for notifying or updating campus personnel of ongoing emergency conditions- Compiled the CLERY Crime Log- Received and relays LEAPS/NCIC terminal information to appropriate police personnel- Performed training needs analysis- Planed, developed & presented training- Created handbooks & manuals- Maintained database of training files for all employees- Assessed trainee progress & job performance- Developed and implemented inhouse guidecard system

Enfield, Ct

Coordinated Public Safety Telecommunication Program Development, scheduled & instructed appropriate courses that meet the requirements for individuals to obtain & maintain public safety telecommunicators accreditation- Distribute & review the course syllabus during the first class meeting- Utilize active learning methods & use a variety of instructional strategies designed to assist the learner in meeting the objectives of the course - Remained abreast of ongoing developments & practices the public safety communications area- Followed the course or program standard design as prescribed- Found & wrote grants for the founding of the program & simulator- Developed community relationships

Farmington, Connecticut

Assisted the Customer Service Manager in a multitude of daily tasks in a high-volume, fast-paced working environment- Certificate of Insurance Administrator - Outside Service Vendor Liaison - Fleet Management- OSHA/Third party vendor compliance- Quality Assurance Assistant- Workflow reporting- Customer problem resolution

Hartford, Ct

- Respond to local police and fire department telephone and radio calls- Evaluate situations, access the gravity of the medical condition presented, determine crew skill lever required for appropriate patient care.- Coordinate the available vehicles and crews to provide rapid response to emergency situations.- Responds to local hospital and care facility personnel, as well as private party calls, to coordinate transport of patients in non-emergency situations.- Communicates via radio to crews responding to both emergency and non-emergency calls with information, updates, instructions and directions to and from crews in order to have the appropriate level of care in place upon patients arrival to the facility.

Camp Arifjan, Kuwait

- Led the creation of the Camp Arifjan/Area Support Group - Kuwait Fire & Emergency Services Communication Center- Managed requests for services, made independent decisions & conveyed information regarding the dispatch of emergency services to the scene of an emergency - Prioritized, initiated & coordinated the response of public safety agencies - Managed status of field units & assigned additional resources as requested/required- Managed the daily operations of the center- Conducted quality improvement projects - Facilitated weekly team meetings to discuss emergency services, emergency management & security matters - Created & managed the Emergency Services Dispatching Procedure & Work Instruction- Delegated as the Key Control Custodian & Army Records Information Management System Coordinator- Assisted in the implementation of the E911, CAD & Radio systems

South Hadley, Ma

- Enhanced 9-1-1- Received, processed & transmitted emergency & business calls for police, fire & EMS- Operated & monitored multi-channel base radios, telephone consoles & related emergency services equipment - Performed all other related services as required

Southwick, Ma

- Enhanced 9-1-1- Responsible for the routine & emergency dispatch functions for police, firem& EMS- Monitored & received emergency & non-emergency requests- Multi-tasking skills including, prioritizing & dispatching to the proper departments - Monitored & accessed multi-frequency base radio system/entered information in the computer-aided-dispatch (CAD) system

Associates, University Without Walls, 3.57

Liberal Arts And Sciences, General Studies And Humanities, 4.0

Transferred to the University of Massachusetts Amherst

Registered Public-Safety Leader, Public Safety Leadership

Activities and Societies: APCO RPLAPCO International’s Registered Public Safety Leader (RPL) Program is designed for individuals.

Diploma, General Studies

Activities and Societies: Future Business Leaders of America Girls Varsity Soccer team manager.General Studies

Associate'S Degree, Public Safety