Jeff Remis Email & Phone Number

Boston, Massachusetts, United States

Greater Boston Area

Direct all logistical deliverables for Young Adult and Next Generation philanthropy events; including assessing data criteria for invitation lists, collaborating with Marketing to ensure all invitation deliverables are sent on time, creating registration pages, name tags and pulling attendance analytics for Development Officers.Lead technical support for Zoom events, including working with donors and volunteers to troubleshoot issues, executing preassigned and random breakout rooms and managing PowerPoint presentations. Recognized by supervisors for exceptional customer service skills with donors.Co-develop and pilot a new volunteer engagement pipeline for emerging leaders in the Boston Jewish community. Work with key stakeholders across Development to ensure successful data entry, written documentation, and reporting of volunteer matches in Blackbaud CRM system. Processed over 100 volunteers.Ensure accurate committee roster entry in CRM database of over 90 CJP volunteer committees. Work with colleagues across Development and Programmatic departments to conduct proper training of committee roster entry.

Managed research, CRM coding, internal staff distribution, and documentation for processing daily obituaries in the Boston Jewish Community. Handled sensitive donor information, improved customer service and demonstrated urgency by communicating this information in a timely matter to the organization. Processed thousands of obituaries over six and a half years.Conducted daily donor research and staff distribution through news screening numerous media publications. This allowed CJP to be up to date on critical donor activities within the community and improve cultivation and stewardship strategies. Recognized in January 2016 with a CJP Core Value Award. Oversaw daily influx of data requests for internal ticketing request system, including assigning tickets, due dates, and department categories, and producing key response time metrics. This ensured the Data Strategy and Insight team completed critical CRM data updates and email criteria lists for communication to stakeholders in a timely manner. Streamlined procedure for researching and coding Board of Directors lists for external organizations in CRM database. Managed a team of over 10 staff members to process over 110 organizations, which helped CJP develop stronger cross-department collaboration and better understand donor networks across the Boston community. Recognized in November 2019 for this project with the CJP Core Value Award for Innovation.

Greater Boston Area

Newton, Ma

Cultivate relationships with JChoice customers to empower individuals to fund charitable organizations on JChoice. These efforts have resulted in $300,000 in charitable donations from over 3,000 donors to non-profit causes since the beginning of 2011. Develop online and print marketing materials, plan and run conferences, execute webinars, and create educational curricula, which has taught over 1,500 Jewish families on how to utilize JChoice for their individual charitable donations. Direct the customer service operations for JChoice, which involves responding to customer inquiries through the website, phone, and email to ensure they have a positive experience on JChoice.org and will continue to use the site in the future. Manage Grants Officer in Israel to ensure the entire JChoice staff is working in tandem to accomplish social media benchmarks, including reaching over 1,950 Facebook Likes, more than 1,400 Twitter followers, and over 13,000 YouTube views. These achievements are essential for receiving new grants for JChoice operations.Undertake the initiative to help the JChoice President & CEO fundraise for administrative costs. This alleviates the President & CEO workload and contributes to the organization’s ability to operate. Calculate daily website metrics, helping the President & CEO indicate website growth and progress for grants and funders. Heavy use of Microsoft Excel and Google Analytics.

Conducted phone prescreening interviews with potential volunteers for research studies to ensure participants meet the desired medical criteria for specific protocols. Was responsible for recruiting participants into multiple studies.Demonstrated mastery of the academic research material in order to communicate information effectively to volunteers and provided exceptional customer service via telephone, email and in person.Assisted in the coordination, preparation, and execution of recruitment outreach including but not limited to, mass mailings and posting of display advertising in recruitment agencies. Entered in and handled confidential volunteer information in Protocol Manager and verify volunteer records in this database of over 1,000 volunteers.Obtained volunteer personal history information from medical record charts for data entry to assist the admissions and finance teams.Organized and kept track of eligible and ineligible volunteers for research protocols to ensure reporting is accurate and complete. Aided in the supervision of part-time phone interviewers in the Volunteer Services office and acted as an effective and knowledgeable resource for their understanding of the study protocols.

Supported 3 to 5 recruiters in fast-paced environment requiring strong ability to prioritize and multi-task with minimal direction.Created and posted requisitions based on staffing requests received from hiring managers and recruiters to ATS, aiding in attracting top candidates. Entered new hire information into ATS, generated and sent offer and decline letters to candidates advising candidates of status. Handled employment activities, including but not limited to, assisting recruiters with scheduling interviews, booking conference rooms, assisting in the meeting and greeting of interviewees, and arranging and booking travel itineraries for out of town candidates. Created and maintained metric reports on Microsoft Excel, ensuring that the recruitment team understands the hiring status of each open job requisition. Supported the Marketing Recruiter through providing a continuous flow of diversified candidates for the Marketing Rotation Program.Managed the full recruitment cycle; including reviewing resumes, conducting phone screens, scheduling interviews and composing offer letters for a Public Relations internship.

Oversaw the entire volunteer recruitment cycle; including reviewing new applications, scheduling interviews,connecting with program supervisors to follow up on the status of applicant interviews, and creating and processing new volunteer paperwork and museum entry badge information.Pre-interviewed applicants to ensure that their skills, work history, experience and compatibility were identified and evaluated for volunteer positions throughout various museum exhibits and programs. Attended regular volunteer supervisor meetings to assess program and exhibit volunteer needs, and develop strong relationships with program supervisors. Maintained accurate and complete tracking system of all applicants to ensure timely reporting. Placed 35 volunteers.Sent rejection letters to applicants who missed volunteer application deadlines. Organized and filed letters of recommendation for youth volunteer applicants. Conducted telephone reference checks on job candidates for executive level positions which provided valuable feedback to the hiring manager.

Analyzed customer catalogs and sample user profiles to ensure recommendations were suitable before appearing live on client sites.Tested ChoiceStream software features to ensure customer applications worked correctly and problems were resolved in a timely manner. Ran and monitored data which produced movie and television show recommendations to customers. Investigated and fixed bugs on Linux and Windows systems, allowing data feeds to be deployed to clients on time. Produced and analyzed budget, revenue, and timesheet reports, for executive team to accurately indicate employee chargeability and customer financial data. Chosen to train and advise new hires on using Replicon a timesheet-reporting program.