Jeremy Duff

Jeremy Duff Email and Phone Number

Customer Success Manager @ DockMaster Software, Inc.
England, United Kingdom
Jeremy Duff's Location
Charlton, England, United Kingdom, United Kingdom
Jeremy Duff's Contact Details

Jeremy Duff work email

Jeremy Duff personal email

n/a
About Jeremy Duff

Excellent networking skills help me quickly identify and develop commercial partnership opportunities, delivering strategy and engagement. Since starting Athena Solutions in 1999, I have been passionate about providing hoteliers with tools to engage with their guests throughout the guest journey.Having previously worked in both the PMS (Athena) & CRM (Guestfolio) sectors within the hotel industry, I am aware that Guest Engagement starts well before a reservation has been made. It begins with an intent to travel.Through industry recognised products & services at my disposal, I can provide a solution to any marketing request and demonstrate an excellent return on investment.When not working, I love to spend time with the family, holidaying, walking the Camino de Santiago or following Forest Green Rovers, all in between being a taxi for our children.

Jeremy Duff's Current Company Details
DockMaster Software, Inc.

Dockmaster Software, Inc.

View
Customer Success Manager
England, United Kingdom
Website:
dockmaster.com
Employees:
23
Jeremy Duff Work Experience Details
  • Dockmaster Software, Inc.
    Customer Success Manager
    Dockmaster Software, Inc.
    England, United Kingdom
  • Dockmaster Software, Inc.
    Business Development Uk & Emea
    Dockmaster Software, Inc. Apr 2024 - Present
    London
  • Soneva
    Soneva Ambassador And Uk & European Partnership Manager
    Soneva Dec 2017 - Present
    London, United Kingdom
    I am helping to build a community of like-minded individuals and companies who share a passion & love for Soneva's philosophy, whilst also forming strategic partnerships.It was love for the environment that inspired Sonu and Eva Shivdasani to share their authentic way of life. From that passion, Soneva was born – a collection of ultra luxury resorts combining barefoot philosophy and sustainable living. Soneva Fushi in the Maldives has 59 spacious beachfront villas, from one to nine bedrooms, hidden among dense foliage and located within a UNESCO Biosphere Reserve. Watch the Glass Studio turn waste materials into art, or have lunch in our organic gardens.Soneva Kiri offers unforgettable, authentic Thai experiences on the unspoiled island of Koh Kood, beyond Thailand’s tourist trail. Highlights include Treepod Dining, jungle hikes, secret waterfalls, and snorkelling at national parks.At Soneva Jani in the Maldives, each Water Villa opens to its own stretch of our 5.6km sparkling lagoon and is complete with a private pool and a retractable roof above the master bedroom. Many villas also have slides from the top deck into the water below.Each resort offers a Den for families, an outdoor Cinema Paradiso, an Observatory and complimentary chocolate and ice cream rooms. Guests can enjoy complimentary non-motorised watersports, relax at our spa, and dine at a variety of destinations.Soneva in Aqua takes Soneva’s iconic brand to the Indian Ocean in a two bedroom luxury yacht. Unwind in the Jacuzzi, followed by spa treatments, a feast from your personal chef, and stargazing on the upper deck. Our onboard crew includes a Captain, a Chef, a Mr Friday, and a spa therapist.
  • Athena Solutions Ltd
    Owner
    Athena Solutions Ltd Feb 2000 - Present
    Andover, Hampshire
    Founded and developed profitable IT solutions consultancy company specialising in hotel management and hospitality systems.Contracted for other hotel technology companies providing insight and experience on product development and entry into new overseas markets.Developed strategic partnerships and maintained long term profitable collaborations.
  • Naeco
    Ocean Guardian
    Naeco Jan 2020 - Apr 2023
    London, England, United Kingdom
    Recycling ocean plastic into clothing. Using recycled, sustainable materials changing the way clothing is made.
  • Guestjoy
    Contracted Through Athena To Guestjoy In The Role Of International Business Development Consultant
    Guestjoy Nov 2017 - Mar 2018
    London, United Kingdom
    Guestjoy enables the hotelier to increase revenue & reviews; whilst also building brand loyalty through guest engagement, personalisation and up-selling.Contact jeremy@guestjoy.com for further information and to schedule a presentationwww.guestjoy.comTel 0044 7779 795571
  • Journey
    Contracted Through Athena To Journey In The Role Of International Business Development
    Journey Apr 2016 - Sep 2017
    Cheltenham, London, St. Ives, Leeds & Dublin,
    Journey increases occupancy and bookings. We work with hospitality and tourism clients to create revenue-driving websites and marketing campaigns that convert. We are an integrated digital agency with our HQ in Cheltenham and offices in Leeds, St Ives, London & Dublin. Marketing:Our role is to help you generate more revenue. We do this by creating strategies that increase restaurant reservations, hotel bookings, event visitors and ticket sales. Our marketing campaigns focus on getting your brand the right attention and improving your conversions.Creative:Brands behave differently online. We are experts in translating hospitality brands for the connected world. Whether you need a brand review of your hotel chain or a completely new identity for a destination, our team of creatives devise brand worlds that work on and offline.Technology:Technology is the creative platform we use to transform your venue or attraction into a living, breathing digital experience. We pick the perfect blend to develop the best interface that will capture and engage your guests, visitors, and diners both before and after they arrive.Industry Insights:Get the latest industry insight and expert opinion from our blog www.welltravelled.co.uk. It's the ultimate trip, into the digital world for the hospitality industry. If you're interested in writing a guest post, email editor@welltravelled.co.uk or message me directly.
  • Guestfolio
    Contracted Through Athena To Guestfolio In The Role Of Business Development Manager Emea
    Guestfolio Jul 2015 - Apr 2016
    London, United Kingdom
  • Guestfolio
    Contracted Through Athena To Guestfolio In The Role Of Uk Sales Manager
    Guestfolio 2011 - Apr 2016
    From the moment your guests make a reservation Guestfolio takes over, engaging them at key touch points before, during and after their stay.From customisable confirmation letters to the dynamic eConcierge platform to post-stay electronic surveys and eNewsletters, Guestfolio provides your all-in-one solution for guest engagement.By increasing efficiency, Guestfolio helps you reduce expenditures and drive incremental revenue. By providing valuable insight into guest behaviour, demographics and feedback, Guestfolio helps you make smart business decisions and increase guest satisfaction, loyalty and advocacy

Jeremy Duff Skills

Hospitality Industry Hotels Hospitality Management Customer Satisfaction Sales Hospitality Tourism Hotel Management Mobile Devices Outsourcing Revenue Analysis Resorts Sales Management New Business Development Wine Food Marketing Strategy Event Management Food And Beverage Catering Hotel Booking Front Office Restaurant Management Pre Opening Restaurants Property Management Systems Corporate Events Spa Banquets Leisure

Jeremy Duff Education Details

  • St Peters Rc High School - Gloucester
    St Peters Rc High School - Gloucester

Frequently Asked Questions about Jeremy Duff

What company does Jeremy Duff work for?

Jeremy Duff works for Dockmaster Software, Inc.

What is Jeremy Duff's role at the current company?

Jeremy Duff's current role is Customer Success Manager.

What is Jeremy Duff's email address?

Jeremy Duff's email address is je****@****s.co.uk

What schools did Jeremy Duff attend?

Jeremy Duff attended St Peters Rc High School - Gloucester.

What are some of Jeremy Duff's interests?

Jeremy Duff has interest in Walking The Camino De Santiago, Cricket, Rugby And Forest Green Rovers, Food, Wine.

What skills is Jeremy Duff known for?

Jeremy Duff has skills like Hospitality Industry, Hotels, Hospitality Management, Customer Satisfaction, Sales, Hospitality, Tourism, Hotel Management, Mobile Devices, Outsourcing, Revenue Analysis, Resorts.

Who are Jeremy Duff's colleagues?

Jeremy Duff's colleagues are Becky Rutland, Darra Lacombe, Jason Hutchinson, Jeffrey Jung, Bev Calhoun, Adam Noble, James Pate.

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