A member of the Ricoh Global Services (RGS) Global Leadership Team. I'm responsible for the delivery of complex revenue and profit enabling Sales, Marketing, IT and Financial global initiatives. I manage a team of experts in:- Business Strategy- People and Cultural Change- Marketing & Communications- Program Management- Financial Planning & Analysis- Global Alliance & Partnership StrategyRGS sells to, partners and manages Ricoh's Fortune Global 500… Show more A member of the Ricoh Global Services (RGS) Global Leadership Team. I'm responsible for the delivery of complex revenue and profit enabling Sales, Marketing, IT and Financial global initiatives. I manage a team of experts in:- Business Strategy- People and Cultural Change- Marketing & Communications- Program Management- Financial Planning & Analysis- Global Alliance & Partnership StrategyRGS sells to, partners and manages Ricoh's Fortune Global 500 customers.Selected to be part of Ricoh's Global 'Mirai' Leadership Development program. Show less

Initiation of a new Diversity, Equity and Inclusion Advisory Council to the Ricoh Europe Board. Responsible for the development and delivery of a D,E&I strategy to create an inclusive workplace through annual D,E&I events and employee initiatives

Global Program Management, design and execution of a New Operating Model StrategyResponsible for the program launch of Ricoh's 4 Global Service Lines: IT Services, Managed Print Services, Application & Business Process Services, and Communication Services to incrementally deliver $1B in revenue

Managed a global Program Management Office within the 'Expedia Affiliate Network' division. Managed 5 project managers, overseeing 9 strategic initiatives spanning Product Management, Sales Enablement, Supply Chain, Customer Service and Finance.Established a Project Portfolio Steering Committee, optimizing project launch processes, resource allocation and ROI.Delivered monthly program performance reviews to the Leadership Team, improving transparency and accountability.

Creation and management of a European Program Management Office focused on Vertical Market/Indistry Sales and Marketing transformation.Exceeded expectations with €20MM in additional sales within 2 years, based on new standardized customer value propositions across Europe.Delivered on time and to budget a strategic project to design a new customer-centric market development organization across 6 key European markets (UK, France, Italy, Spain, Germany, Netherlands). Managed a new… Show more Creation and management of a European Program Management Office focused on Vertical Market/Indistry Sales and Marketing transformation.Exceeded expectations with €20MM in additional sales within 2 years, based on new standardized customer value propositions across Europe.Delivered on time and to budget a strategic project to design a new customer-centric market development organization across 6 key European markets (UK, France, Italy, Spain, Germany, Netherlands). Managed a new European Strategic Marketing team of 24 industry specialists (Healthcare, Financial Services, Government, Education). Show less

Responsible for the implementation of technical requirements and business processes into Salesforce CRM and other integrated systems. Managed a team of 4 Business Analysts and 2 Project Managers.Delivered a bespoke customer data cleansing tool and business process from conceptual design to implementation into the Order Management, Customer Engagement and Product Management divisions.Managed an Agile pipeline of Salesforce functional enhancements to the Order Management business… Show more Responsible for the implementation of technical requirements and business processes into Salesforce CRM and other integrated systems. Managed a team of 4 Business Analysts and 2 Project Managers.Delivered a bespoke customer data cleansing tool and business process from conceptual design to implementation into the Order Management, Customer Engagement and Product Management divisions.Managed an Agile pipeline of Salesforce functional enhancements to the Order Management business function. Personal Development Recognition: Thomson Reuters ‘MIS High Achievement Recognition Award 2009’ ‘Accelerated Development in Global Programme & Project Management’ Show less

Responsible for the analysis of ‘As-Is’ and ‘To-Be’ business processes, gathering of business and functional requirements for the implementation of Oracle ERP systems into two pan-EMEA customer projects and one global customer project.Delivered a new streamlined end-to-end global Order Management business process for a global PC manufacturer.Delivered a European Oracle Cash Management module and business process for global electronics manufacturer.

Responsible for the management of group-wide cash liquidity and debt through managing bank lines of finance.

Proposal creation for the commercial application (Automotive and Healthcare) of BAE Systems Plc military technology patents.