Jeremy Pell work email
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VALUE PROPOSITION: ► Accomplished and driven Customer Success Manager. Offering expertise and experience in team leadership and training, problem resolution, and client development, sales, and retention. Develop and oversee the performance of eight representatives managing over 4K accounts. Consistently rank in top 25% of teams in the Customer Success department in all of North America. ► Influential and persuasive communicator. Received recognition for utilizing effective sales techniques, identifying opportunities, overcoming objections, cultivating relationships, and turning cold canvassing into sales. Averaged 83% in annual territory retention compared to the corporate average of 76%. ► Masterful strategic planner and promoter of revenue growth. Routinely achieved $3.5K in monthly recurring revenue through up-sale growth, which is above the $2.9K corporate average. ► Insightful creator of new ideas for promoting sales and client satisfaction. Proactively consult with clients to derive actionable insights and solutions to improve customer processes and desired outcomes. Achieved MVP of the North America Customer Success Team in 2016 and selected for Verizon Connect's leader development program engaged in testing and implementing business objectives.I am always open to making new professional acquaintances. Feel free to connect or reach out: ✉ jpell2410@gmail.comSPECIALTIES: Sales Management ● Client Relations ● Conflict Resolution ● Relationship Building ● Contract Negotiation ● Communication ● Social Media ● Talent Development ● Account Management ● Revenue Growth ● Marketing ● Team Retention ● Training and Development ● Sales ● Creative Innovation
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Customer Success ManagerSada, An Insight Company May 2022 - PresentLos Angeles, California, Us -
Customer Success ManagerCopado Sep 2021 - Apr 2022Chicago, Illinois, Us -
Manager, Customer SuccessFourkites, Inc. Jun 2021 - Sep 2021Chicago, Illinois, Us -
Customer Success ManagerFourkites, Inc. Apr 2019 - Jun 2021Chicago, Illinois, Us
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Manager, Customer SuccessVerizon Connect Nov 2018 - Mar 2019Atlanta, Ga, UsVerizon Connect offers a full suite of industry-defining solutions and services put innovation, automation and connected data to work for customers and help them be safer, more efficient and more productive. Successfully trains and develops customer success managers while instructing team members in value-based negotiation to sell industry-leading telematics solutions.♦ Develop and oversee the performance of eight representatives, managing over 4K accounts.♦ Consistently ranked in the top four out of 16 teams in the Customer Success department.♦ Drove retention and revenue growth amongst team members to ensure success. ♦ Attended a third-day leadership training entitled “New Leader Academy.”♦ Led the team in piloting a new feature titled NavApp to the customer base.Skills Leveraged: Performance Development, Client Relations, Revenue Growth, Team Leadership, Account Management, Sales Leadership, Training/Coaching, Customer Retention -
Customer Success ManagerVerizon Connect Feb 2016 - Nov 2018Atlanta, Ga, Us♦ Achieved MVP of the North America Customer Success Team in 2016.♦ Selected for Verizon Connect’s leader development program, engaging in testing and implementing business objectives.♦ Attended the Circle of Excellence year-end event in San Diego. ♦ Averaged 83% in annual territory retention as compared to the corporate average of 76%.♦ Routinely obtained $3.5K in monthly recurring revenue through up-sale growth, above the $2.9K corporate average.♦ Utilized consultative sales techniques to maximize ROI and upsell into the existing customer base.♦ Achieved a 96% goal during the first year, selling $225K+ out of a $234K+ yearly target.♦ Piloted various projects, including a program entitled Gainsight, and a mentorship program for coaching new employees.Skills Leveraged: Client Relations, Training and Development, Project Management, Sales, Revenue Growth
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Healthcare Sales ExecutiveOutcome Health Jul 2015 - Feb 2016Chicago, Il, UsOutcome Health is a healthcare innovation company reinventing the point of care to facilitate better outcomes for patients, caregivers, and healthcare professionals. ♦ Drove employee engagement that led to a 20% increase in closings.♦ Received recognition for persuasive sales techniques to identify opportunities, overcome objections, build solid relationships, and transition cold canvassing into sales. Skills Leveraged: Sales, Relationship Building, Opportunity Identification, Talent Development, Prospecting, Account Development -
General ManagerLa Fitness Jul 2010 - Jun 2015Irvine, California, Us♦ Recruited, trained and developed 12 associates to reach general manager level.♦ Increased sales and the member base through proactive management and operational oversight.♦ Achieved the most contracts sold in the area with clients such as Ace Hardware, Hub Group, and Elmhurst Hospital.
Jeremy Pell Skills
Jeremy Pell Education Details
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Moraine Valley Community College
Frequently Asked Questions about Jeremy Pell
What company does Jeremy Pell work for?
Jeremy Pell works for Sada, An Insight Company
What is Jeremy Pell's role at the current company?
Jeremy Pell's current role is Customer Success | Google Cloud.
What is Jeremy Pell's email address?
Jeremy Pell's email address is jp****@****copa.do
What is Jeremy Pell's direct phone number?
Jeremy Pell's direct phone number is +170855*****
What schools did Jeremy Pell attend?
Jeremy Pell attended Moraine Valley Community College.
What are some of Jeremy Pell's interests?
Jeremy Pell has interest in Animal Welfare, Health.
What skills is Jeremy Pell known for?
Jeremy Pell has skills like Customer Service, Sales, Leadership, Microsoft Office, Marketing, Public Speaking, Sales Management, Teamwork, Team Building, Social Media, Coaching, Time Management.
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