• Operate and maintain all electrical (generators, switchgear, PDUs and UPSs), mechanical (HVAC, motors and CRAHUs) and fire\life safety equipment within the data center to support better than 99.999% uptime• Utilize Electric Power Management Systems (EPMS) and Building Management Systems (BMS) to manage building workflows and monitor and control critical systems• Troubleshoot systems and equipment (utilizing an issue ticketing system) and perform root cause analysis of equipment failures and operational issues• Ensure high overall availability and reliability of facility while also following and adhering to all safety procedures and performing work through a Modeled Change Management (MCM) system• Oversee contract labor to safely execute maintenance, upgrades and new installation projects

• Engineer designs and create construction plans for additions and changes to the company electric system• Support emergency restoration through critical analysis and management of crews during extended work schedules. Reduced dispatch times to critical infrastructure and customer outage areas.• Develop work plans to prioritize customers, focusing on critical customers, during emergency restoration• Communicate project timelines to all respective stakeholders for insights into multi-faceted complex projects• Responsible for all projects in service territory involving the connection of large mission-critical customers to the network grid system and redundant primary services• Utilize multiple interdepartmental\cross-functional resources to achieve timely project completion• Design and engineer new concurrent projects to budgetary constraints and positively impact financial goals

• Streamlined new account creation and processing between different departments (reduced time by ~60%)• Efficiently designed all large new service construction projects in large metropolitan areas• Managed construction work to consistently design and engineer more than double of required design goals• Coordinated multi-department construction timelines with emphasis on supply chain management• Developed project timelines to align resource requirements with customer construction schedules• Engineered designs to facilitate continuing maintenance and operation of field equipment in support of KPIs

• Forecasted material needs for customer installation schedules• Organized delivery of equipment to customer sites to support in-service dates• Designed small to intermediate size projects with cross departmental coordination• Evaluated design based on company standards as well as financial criteria to propose effective, robust and least cost designs

▪ Researched and deployed new hardware and software with the departmental network▪ Created and administered policies to effectively and usefully manage users’ environment▪ Extensive work with Microsoft Windows client and server environments

▪ Safely transport and greet guests upon their arrival to the park