Jeremy Sheldon Email and Phone Number

• Oversaw hotel operations, spearheading the strategic direction and staff supervision of a 148-room location to drive company sales and achieve an annual gross revenue of $5.5M. • Planned and executed an internal community outreach program, sponsoring a local first grade class by partnering with local schools and organizations to provide necessary classroom materials for students. • Conducted weekly management team meetings, reviewing and analyzing various hotel departments to examine underperforming processes and strategize updated solutions. • Successfully passed annual audits, overseeing hotel operations, including client interactions, equipment maintenance, and property surveillance to ensure compliance with hotel standard.

• Directed the overall management of a 122-room hotel, diligently reviewing and revising workflow processes by eliminating unnecessary procedures to maintain over $3.5M in annual gross revenue. • Supervised maintenance of hotel property and equipment, conducting routine inspections by analyzing guest rooms and kitchen utilities to successfully surpass projected company standards. • Designed and implemented various hotel development strategies, creating updated security measures and introducing Detroit-themed aesthetics to improve the overall experience of the clientele.

• Spearheaded the management of a 95-room extended stay hotel, maintaining an annual gross revenue of $2M by championing tasks such as overseeing staff production, up-keeping hotel property, and marketing.

• Aided in the training of hotel staff, leveraging interpersonal communication skills to effectively guide and inform company employees on hotel policies, maintenance procedures, and client relations.