Jeremy Smith Email and Phone Number
Jeremy Smith work email
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Jeremy Smith personal email
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-Strong knowledge and understanding of Microsoft OS’s from DOS to Windows 10 including Server 2000 to 2019 as well as experience with Apple and Linux OS’s including mobile environments (iOS, Android).-Tested experience in managing and maintaining MySQL Databases, AD, RAID storage systems (NAS), and various IIS based applications in mission critical environments involving redundancy, disaster recovery, and backup solutions.-Experience managing and using remote tools such as Altiris, PC Anywhere, VNC, Remote Desktop, Citrix, and Bomgar.-Extensive experience supporting the Microsoft Office Suite of applications from Office 2003 to 2019.-Thorough understanding of hardware and software instillation, troubleshooting, and testing on PC’s, Laptops, Servers, Networks, Printers, and Mobile environments.-Efficient and effective ability to quickly resolve software, hardware, and networking issues in high stress, high demand environments.-Experience in automating tasks through scripting languages such as Perl and PowerShell.-Expertise with Cisco VoIP phone systems management and maintenance.-Capable of typing 80 WPM.-Experience in using Virtual Environments such as VMware and Hyper V.
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Director Of OperationsIanasher Opensolutions Nov 2020 - PresentMontgomery, Tx, Us
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Director Of ItSun Behavioral Health Mar 2019 - Nov 2020Red Bank, New Jersey, Us -
It ManagerSun Behavioral Houston Sep 2015 - Mar 2019Houston, Texas, Us -
System Administrator - It ConsultantPrimetech Solutions Jan 2014 - Sep 2015Us-Support Various Clients Networks, Servers, and Desktops throughout the Houston area.-Develop customized Windows 7 ISO for new system installs and test with Hyper V Virtualization.-Provide solutions to local businesses IT needs such as Hosted Exchange or project management.-Configure and monitor Server backup schedules using Windows Server Backup.-Migrate and preform hardware / software maintenance on IP Camera Monitoring Solution Video Insight V5 -
Lead Desktop Field Support - Sr. Client Admin AnalystMemorial Hermann Healthcare System Aug 2007 - Jan 2013Houston, Texas, Us-Started Role as a Jr, Promoted to Sr. Desktop Field Support after 2 years, then moved to Sr. Admin Analyst. Shortly after given the Lead position as a Dual Role in supporting the TMC Campus.-Partook in On-Call rotation in supporting the Houston area of Memorial Hermann Hospitals.-Lead local desktop group in supporting 25000+ computer assets on a daily basis.-Completed various projects ranging from small to medium size, -Handled high-load ticket volume and prioritized work based on SLA policies using the Remedy ITSM ticketing system.-Created high quality documentation pamphlets for department training and maintained Remedy Knowledge Base.-Major role in stream lining department ticket handling process and asset management accountability.-In house hardware diagnosis and repair for Dell and Lexmark equipment as well as various proprietary medical hardware.-Maintained high customer satisfaction on all work performed.-Assisted fellow co-workers and help create policies and documentation for MHHS ISD.-Tested and found solutions to system wide problems related to hardware and software issues. -
Network AdministratorMid-South Synergy Oct 2005 - Aug 2007-Maintained all computer and server equipment (90+ desktops/laptops, 15+ servers) all involving the windows environment.-Configured and maintained various server applications. (AMR systems [Turtle, Yukon], Dispatch, Exchange, Active Directory, WSUS, Porche, Partner, SQL).-Supported and maintained VPN connections between main office and 3rd party vendors/users.-Redesigned and implemented new and existing Network infrastructure and cabling layout for 3 major offices.-Designed, installed, and supported a Cisco AVVID VoIP Telephony system.-Supported a user base of over 100 employees with daily issues.-Documented an inherited network infrastructure and proposed a means to upgrade company IT assets while finding ways to save money on monthly expenses.-Supported and maintained numerous microwave networks and configurations between power sub-stations and the main offices.-Daily tasks included server maintenance and backup scheduling. -Maintained and supported Cisco router and switching equipment in all offices.
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Classroom TechnicianHewlett-Packard Jun 2005 - Oct 2005Houston, Texas, Us-Maintained 2 classroom of large size on a weekly basis.-Classes required that each room be setup differently per the needs of the class.-Experience prepping and settings up Linux, UNIX, and Windows system environments -
Micro Computer Specialist ILone Star College Mar 2005 - Jun 2005-Created support documentation for all college AV, PC, and Apple equipment.-Acquired, edited and produced photographic images of technology to be documented.-Inventory management control and discrepancy resolution.-Direct involvement as consultant to program development.
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Data Support Specialist IiMcleodusa / Splitrock Dec 2000 - Sep 2001Supported a 15+ VIS and VPN client base with over 100K users’ total.Tested, configured, and troubleshot software for VIS and VPN clients.Provided Internal Support for employees with Software/Hardware issues.Managed multiple user support issues simultaneously by prioritizing issues, coordinating with NOC personnel, and resolving technical emergencies promptly.Researched network issues related to CISCO routers and the ATM network infrastructure.Used Action Request Systems "Remedy User" daily for ticketing system to monitor the progress of issues and escalate them when needed.Documented issues for training and quick resolution solutions.
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Internet Tech SupportTwister Communications Dec 1999 - Jun 2000Connected customers to the internet while troubleshooting customer problems.Placed orders for new internet accounts.
Jeremy Smith Skills
Jeremy Smith Education Details
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Lone Star CollegeComputer Science -
Pearblossum Private SchoolProgramming
Frequently Asked Questions about Jeremy Smith
What company does Jeremy Smith work for?
Jeremy Smith works for Ianasher Opensolutions
What is Jeremy Smith's role at the current company?
Jeremy Smith's current role is Director of Operations at ianAsher openSolutions.
What is Jeremy Smith's email address?
Jeremy Smith's email address is jj****@****ail.com
What schools did Jeremy Smith attend?
Jeremy Smith attended Lone Star College, Pearblossum Private School.
What are some of Jeremy Smith's interests?
Jeremy Smith has interest in Science And Technology, Disaster And Humanitarian Relief.
What skills is Jeremy Smith known for?
Jeremy Smith has skills like Vpn, Windows Server, Dns, Windows 7, Software Installation, Tcp/ip, Dhcp, Linux, Cisco Routers, Bmc Remedy, Windows Xp Pro, Microsoft Windows 98.
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