• Responsible for coordinating complex policy and government affairs duties for the SFPUC, shepherding legislation through the local and regional legislative processes and responding to constituent requests from elected officials. • Successfully led the passage of numerous contracts and funding releases, representing over $1.4 billion in transactions so far. • Led the passage of complex ordinances ensuring the continuation of vital programs and streamlining processes for more efficient operations. • Developed political strategy and outreach to ensure the adoption of agency initiatives including budgets and rate packages. • Coordinated the SFPUC's response to legislation that would impact the agency. • Oversaw the resolution of hundreds of constituent requests from the Board of Supervisors, maintaining the SFPUC’s reputation for high-quality and extremely responsive customer service. • Built and maintained strong internal and external relationships. • Supervised, trained, and mentored policy analysts.

• Served as the primary liaison between Public Works and the San Francisco Board of Supervisors. • Worked with department management to form positions and advocate for policy changes or amendments. • Led the passage of complex legislation including the $12.95 million public restroom and public service kiosk agreement, an overhaul of Article 25 of the Public Works Code governing wireless telecommunications permits, and the establishment of the Office of Emerging Technology.• Managed constituent requests including complex and politically sensitive City permitting issues.

- Assistant to the Director of Public Works- Help manage the Director’s Office including: sunshine requests, public relations, coordination with local government and other city agencies, general department administration and management initiatives. - Conduct research and policy analysis for proposed programs and initiatives. - Serve as co-champion and overall coordinator for the department's core values campaign. Managed 38 facilitators who held 220 training sessions for 1200 staff on the topic of the department’s core values: respect, integrity and responsiveness. Continue to analyze staff feedback to develop future programming.

The Commonwealth Club is the nation's leading public affairs forum. Founded in San Francisco in 1903, it is a member-supported, nonprofit, nonpartisan organization comprised of over 20,000 members. Every year 50,000 people attend 450 live events and its recorded programs go out to more than 200 radio stations nationwide and are streamed online more than a million times annually.As the Member and Guest Services Coordinator, I was responsible for the management of the box office department and the front desk team. I helped to ensure outstanding service and exceptional experiences as the central interface between this historic organization and the tens of thousands of individuals who interact with the Club.- Coordinated logistics for multiple events per day-Worked strategically with the Director to coordinate department objectives-Supervising Professionals-Experience working with Eventbrite and the Raiser's Edge

- Management of an outstanding customer service team.- Create and facilitate the monthly calendar of gym events and classes. -Develop and promote classes to educate the community and increase revenue. -Manage corporate and group lessons and team building events. -Project manage facility improvements. -Create the weekly schedule for 20 employees.

-Managed up to six employees at the front desk to ensure that the facility was run smoothly and management goals were met-Provided excellent customer service and served as a point of reference and escalation to address customer needs-Provided administrative support for the Planet Granite Pro Shop by creating purchase orders, receiving shipments, maintaining an accurate inventory and running sales reports-Provided marketing support through blog posts and flyers to promote retail items, events and classes-Served as head coach for the youth climbing team, planning the curriculum, managing coaches and handling membership administration

-Assisted in research and administrative tasks for San Francisco’s first weekly newspaper. -Produced articles that appeared on the web and in print.

-Responsible for content related to the greater Santa Cruz community.-Oversaw three writers, developing story ideas and editing their work-Participated in editorial decisions that determined the trajectory of the paper. -Won the California College Media Association’s award for best weekly news feature in 2008.