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Jeremy Babb Email & Phone Number

IT Engineering Leader, Service Management Strategist, Innovator - Increase Customer Satisfaction | Improve Process and Tooling | Drive Business Outcomes at Early Warning®
Location: Phoenix, Arizona, United States 7 work roles 5 schools
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Current company
Early Warning®
Role
IT Engineering Leader, Service Management Strategist, Innovator - Increase Customer Satisfaction | Improve Process and Tooling | Drive Business Outcomes
Location
Phoenix, Arizona, United States
Company size
931 employees

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Jeremy Babb is listed as IT Engineering Leader, Service Management Strategist, Innovator - Increase Customer Satisfaction | Improve Process and Tooling | Drive Business Outcomes at Early Warning®, a company with 931 employees, based in Phoenix, Arizona, United States. AeroLeads shows a matched LinkedIn profile for Jeremy Babb.

Jeremy Babb previously worked as Senior Director, Network Engineering and Operations at Early Warning® and Director, Network Infrastructure & Cloud Operations at Early Warning®. Jeremy Babb holds Master Of Engineering (Meng), Engineering Management from Arizona State University.

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Profile bio

About Jeremy Babb

Forward-thinking and highly organized professional who conceptualizes and manages IT Engineering and Service Management strategy, deployments, process and tooling in mission-critical, rapid-growth environments. Roadmap leader adept at supporting high-performing end-to-end solutions teams, delivering efficient services and capabilities to thousands of internal customers. Inspiring change agent transforms processes and tools to drive projects forward or adoption overcoming complexities and apathy. Laser focused on OPEX and CAPEX budgets of up to $100M. Collaborative diplomat who promotes strong relationships with vendors, cross-functional project teams and colleagues at all organizational levels. INCREASE CUSTOMER SATISFACTION: I establish strong relationships with customers, listen first, and celebrate those things are going well and flesh out opportunities to improve while balancing the needs of the business.IMPROVE PROCESS AND TOOLING: I have helped T-Mobile improve its operations for more than 20 years. Many of the processes I have helped to build or refine are still in place. These processes have been part of infrastructure deployments, service management, equipment logistics, integration methods and hardware replacements. I also had the opportunity to drive tooling improvements for thousands of customers from disparate teams by listening to their needs, prioritizing the most important requirements and driving to completion.DRIVE BUSINESS OUTCOMES: I understand the big picture and tie the work of the team to organizational and business goals. I strive to achieve value to the business.Areas of Expertise:Cisco NetworkingCompute, Storage and BackupsLoad Balancing and FirewallsChange, Incident, ProblemReporting and AnalyticsPartnership DevelopmentVendor ManagementCoaching and DevelopmentQuantitative Data AnalysisService ManagementITILSLA DefinitionsResource Planning

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Jeremy Babb's current company

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Early Warning®
Early Warning®
IT Engineering Leader, Service Management Strategist, Innovator - Increase Customer Satisfaction | Improve Process and Tooling | Drive Business Outcomes
scottsdale, arizona, united states
Website
earlywarning.com
Employees
931
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7 roles

Jeremy Babb work experience

A career timeline built from the work history available for this profile.

Senior Director, Network Engineering And Operations

Current
Early Warning®

Scottsdale, Arizona, United States

Jun 2024 - Present

Director, Network Infrastructure & Cloud Operations

Early Warning®

Scottsdale, Arizona, United States

Jan 2023 - Oct 2024

Director, Technology Network Services & Analytics

T-Mobile

Greater Seattle Area

Defined and implemented operational strategy, policies and processes for Service Management functions across Technology teams. Provided business insights across Technology to drive operational efficiencies and improve the customer experience. Supported market and field teams related to new technologies and process changes.

Jul 2016 - Aug 2022

Senior Manager, Systems Design And Strategy

T-Mobile, Usa

Greater Seattle Area

Directed and mentored team of 26 engineers and managers while ensuring the stability and rapid growth of the company’s IP network. Led network equipment deployment programs to support 60 million customers. Developed IP equipment procurement and implementation budget of more than $100 million, and created logistic, warehouse and deployment plans annually..

Feb 2011 - Jul 2016

Manager, Systems Engineering Services Design

T-Mobile Usa

Greater Seattle Area

Managed network engineering team of 12 delivering design and integration services to IT and engineering teams. Launched multiple products and customer services as the team's network change management expert. Recruited talent, completed reviews, conducted headcount analysis and administered employee recognition programs. Built and enhanced processes in.

Nov 2005 - Feb 2011

Team Lead, Data Platforms Engineering

T-Mobile Usa

Greater Seattle Area

Mentored, trained and led a team of 10 UNIX and SAN engineers providing platform solutions across engineering. Established individual and team goals, streamlined team workflows and defined and measured team SLAs while serving as team’s storage-area networks, Solaris OS and Veritas NetBackup expert. Investigated and proposed UNIX and SAN hardware platform.

May 2002 - Nov 2005

Senior Systems Administrator, Off-Board Systems Group

Voicestream Wireless

Greater Seattle Area

Led engineering group’s storage area network of Hitachi, ADIC, Veritas, McData and Sun Systems technologies and resolved hardware, software, application and network issues affecting engineering applications. Procured hardware and software from vendors.

Jun 1999 - May 2002
Team & coworkers

Colleagues at Early Warning®

Other employees you can reach at earlywarning.com. View company contacts for 931 employees →

JC Jennifer Cook Jennifer Cook Colleague at Early Warning® Scottsdale, Arizona, United States, United States View → NO Nick Overlock Nick Overlock Colleague at Early Warning® Scottsdale, Arizona, United States, United States View → SA Shahzad Ahmed Shahzad Ahmed Colleague at Early Warning® North Brunswick, New Jersey, United States, United States View → S. Swaroopa . Swaroopa . Colleague at Early Warning® United States, United States View → DM Deval Mali Deval Mali Colleague at Early Warning® Denton, Texas, United States, United States View → JQ Jay Quarton Jay Quarton Colleague at Early Warning® Mesa, Arizona, United States, United States View → AA Akma Anderson Akma Anderson Colleague at Early Warning® Greater Chicago Area, United States View → KR Kameswara Reddy Gollapalli Kameswara Reddy Gollapalli Colleague at Early Warning® Plano, Texas, United States, United States View → KK Kerry Karr Kerry Karr Colleague at Early Warning® Greater Phoenix Area, United States View → RP Rohith Pillai Rohith Pillai Colleague at Early Warning® Brooklyn, New York, United States, United States View →
5 education records

Jeremy Babb education

Master Of Engineering (Meng), Engineering Management

Arizona State University

Coursework included Engineering Administration, Financial Engineering, Systems Engineering, Risk Engineering & Management, Design of.

Bachelor Of Science (B.S.), Computer Engineering

Florida Institute Of Technology

Coursework included Computer Design, Operating Systems Concepts, Computer Architecture and Computer Communications

FAQ

Frequently asked questions about Jeremy Babb

Quick answers generated from the profile data available on this page.

What company does Jeremy Babb work for?

Jeremy Babb works for Early Warning®.

What is Jeremy Babb's role at Early Warning®?

Jeremy Babb is listed as IT Engineering Leader, Service Management Strategist, Innovator - Increase Customer Satisfaction | Improve Process and Tooling | Drive Business Outcomes at Early Warning®.

Where is Jeremy Babb based?

Jeremy Babb is based in Phoenix, Arizona, United States while working with Early Warning®.

What companies has Jeremy Babb worked for?

Jeremy Babb has worked for Early Warning®, T-Mobile, T-Mobile, Usa, T-Mobile Usa, and Voicestream Wireless.

Who are Jeremy Babb's colleagues at Early Warning®?

Jeremy Babb's colleagues at Early Warning® include Jennifer Cook, Nick Overlock, Shahzad Ahmed, Swaroopa ., and Deval Mali.

How can I contact Jeremy Babb?

You can use AeroLeads to view verified contact signals for Jeremy Babb at Early Warning®, including work email, phone, and LinkedIn data when available.

What schools did Jeremy Babb attend?

Jeremy Babb holds Master Of Engineering (Meng), Engineering Management from Arizona State University.

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