Developed and implemented the Hardware Asset Management module through ServiceNow whilst leveraging CMDB data. Created procedures for tracking CarMax assets to oversee quality control through the asset’s lifecycle.Advised leadership about procurement strategies to optimize technology spend across the organization.Works with business stakeholders to confirm solution meets business requirements and can be successfully implemented by analyzing business

Performed license management to ensure rights exist for all licenses in the environment. Optimized value by re-allocating licenses and promoting adherence to established standards.Utilized software asset management technologies to manage usage and licensing across an enterprise environment.Administered and executed the configuration management process whilst ensuring CMDB data integrity through ServiceNow.

World Wide Technology, Inc. (WWT) is a leading Systems Integrator and Value Added Reseller providing technology products, services, and supply chain solutions to customers around the globe.WWT’s proven processes span the technology implementation lifecycle as we provide customers with advanced technology solutions, such as Unified Communications, Security, Datacenter, Wireless Mobility and eCommerce.Based in St. Louis, WWT works closely with industry leaders, focusing on three market segments; Fortune 500 companies, Service Providers and the Federal Government. The company is also one of the world’s largest Cisco Gold resellers, and was recently recognized as Cisco’s Theater Partner of the Year. Other Strategic OEM Partnerships include; HP, Dell, NetApp, EMC, Citrix and Vmware. WWT employs over 1,600 people, and operates more than 1.5 million square feet of state-of-the-art warehousing, distribution and integration space strategically located throughout the US.

• Laptop Imaging• Data Transfer • Phone and Email Communication• Service - Now • Asset Management